Director of Technology *100% Remote, Most States Eligible

Providence Health
Alaska, AK Remote Full Time
POSTED ON 4/30/2023 CLOSED ON 5/31/2023

What are the responsibilities and job description for the Director of Technology *100% Remote, Most States Eligible position at Providence Health?

Description

Director of Technology \100% Remote, Most States Eligible

The Director of Technology, in partnership with the other senior leaders of Provider Solutions & Development (PS&D), provides on-going management of the PS&D Technology Stack, data warehouse and analytics for the Provider Solutions and Development organization. The scope of this work includes creation, management and delivery of key strategies and operating commitments for a fast-growing national start-up recruitment organization, wholly owned and operated within Providence.

In this senior leadership position, you will:

  • Lead a nimble team comprised of technology, analytics/reporting, project management and Digital Experience experts, as well as external vendors and contractors; inspiring them to continually innovate and deliver excellence on behalf of the organization.
  • Lead the Technology Steering Committee, where a strategic roadmap for technology (ATS, CRM, Digital Platform, and ERP) to take the business to the next level and streamline user experience will be created and new requests will be reviewed and approved based on priority and resources.

-Work collaboratively across teams to ensure technology is meeting our business objectives, particularly with Recruitment to ensure effective standard practices within our CRM as well as with Marketing to ensure marketing automation and external integrations are supporting all lead cultivation and generation efforts.

  • Manage all selection and implementation taking into account emerging needs and priorities to ensure business objectives are met and are supporting by clear change management and training tools
  • Tackle challenging projects like launching automated technology enhancements, improving standard operating processes to ensure optimization, and partnering on development and deployment of user training programs.
  • Drive the successful delivery of our technology roadmap to support our shared vision; including project management, development and implementation of new or redesigned systems.- Partner with the team and use your background and expertise to align and optimize our current systems and tools like Microsoft Office Products, Azure Synapse, Recruitment Technology (ATS – Genesis and CRM – Dynamics & Avature), ERP (Genesis), Reporting (PowerBI and Synapse) and SharePoint – as well as overseeing all external integrations that support essential business functions to ensure that providers (as well as partners and residents) have a seamless experience.
  • Also, you ideally like to spend time on reporting, data visualization, analysis, predictive analytics and more.

Description for Internal Candidates

As a PS&D caregiver, you’ll apply your specialized training to deliver world-class health with human connection and make a difference every day through your extraordinary care.

Required Qualifications:

  • Bachelor's Degree Healthcare, Business, Analytics, or related area.
  • Ten or more years progressively responsible roles with demonstrated healthcare expertise and strong project/change management skills.
  • Eight years Leadership ability to develop and lead teams, identify objectives, make recommendations/decisions and achieve results in a fast- paced environment.
  • Customer Service: ◦Anticipates and takes personal responsibility for customer satisfaction.
  • Quality: ◦Anticipates problems and takes corrective action prior to completing the task.

◦Sets challenging objectives and works against self-defined standards of excellence to continually improve personal performance.

  • Problem Solving: ◦Critical thinking and problem-solving skills. ◦ Strong attention to detail and outstanding analytical skills.
  • Collaboration: ◦ Demonstrated ability to work effectively to build relationships with colleagues, customers and executive management through positive interaction.
  • Flexibility and response to change: ◦ Proven ability to organize multiple projects, schedules and demands to meet shifting priorities. ◦ Demonstrated ability to study, understand, adapt and respond effectively to a constantly changing environment.
  • Communications: ◦ Actively seek constructive feedback and remain open and receptive to it. ◦ Anticipate the information needs of others. ◦ Proven skills in communicating with direct reports, peers and customers.

Preferred Qualifications:

  • Master's Degree
  • Five years Reporting (Tableau, SQL, OBIEE, Crystal Reports, and Microsoft BI), Recruitment Technology (ATS – Taleo and CRM – Avature), Contract Lifecycle Management (Determine and MediTract).

Salary Range by location:

NorCal (Napa, Sonoma)

Min: $77.64, Max: $127.47

Southern California, NorCal (Humboldt)

Alaska (Kodiak, Seward, Valdez)

Min: $69.20, Max: $113.62

WA Puget Sound

Oregon (Portland)

Alaska (Anchorage)

Min: $68.38, Max: $112.28

Oregon (Hood River, Medford, Seaside)

Min: $61.89, Max: $101.61

Eastern Washington (Richland, Spokane, Walla Walla)

Min: $59.07, Max: $96.99

Montana

Min: $53.45, Max: $87.75

Texas/NM

Min: $52.16, Max: $85.64

Why Join Providence and PS&D?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Check out our benefits page for more information about our Benefits and Rewards.

About the Team

Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment.

We are committed to cultural diversity and equal employment for all individuals. It is our policy to recruit, hire, promote, compensate, transfer, train, retain, terminate, and make all other employment-related decisions without regard to race, color, religious creed (including religious dress and grooming practices), national origin (including certain language use restrictions), ancestry, disability (mental and physical including HIV and AIDS), medical condition (including cancer and genetic characteristics), genetic information, marital status, age, sex (which includes pregnancy, childbirth, breastfeeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, genetic information, and military and veteran status or any other applicable legally protected status. We will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified caregiver or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business.

We are a community where all people, regardless of differences, are welcome, secure, and valued. We value respect, appreciation, collaboration, diversity, and a shared commitment to serving our communities. We expect that all workforce members in our community will act in ways which reflect a commitment to and accountability for, racial and social justice and equality in the workplace. As such, we will maintain a workplace free of discrimination and harassment based on any applicable legally protected status. We also expect that all workforce members will maintain a positive workplace free from any unacceptable conduct which creates an intimidating, hostile, or offensive work environment.

Requsition ID: 180730

Company: Providence Jobs

Job Category: Analytics/Business Intelligence

Job Function: Information Technology

Job Schedule: Full time

Job Shift: Day

Career Track: Leadership

Department: 4014 PSD TECH AND ANALYTICS

Address: OR Portland 4224 NE Halsey St

Pay Range: $68.38 - $112.28

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Check out our benefits page for more information about our Benefits and Rewards.

Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

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