What are the responsibilities and job description for the Patient Services Specialist - Portland Metro West position at Providence?
Description
Patient Services Specialist - Providence Medical Group
The Patient Services Specialist (PSS) is the first point of contact to patients or visitors in person or by phone. This position plays a key role in maintaining a high level of patient satisfaction by providing exceptional customer service. We are hiring for the all Medical Group Clinics in the West Portland Metro Area (Multnomah, Washington, Clackamas, and Yamhill Counties). Please note that the application will only list one location but they are many and you will be able to discuss preferences in the interview.
Required qualifications:
- 1 year customer service experience, or
- Successful completion of Providence internship
Preferred qualifications:
- Basic experience with electronic medical records and/or computerized billing systems.
- Medical terminology experience.
- Rooming position: CNA, non-credentialed MA, EMT experience, or similar experience
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Requsition ID: 101941
Company: Providence Jobs
Job Category: Patient Access
Job Function: Revenue Cycle
Schedule: Full time
Shift: Day
Career Track:
Department: 5011 PMG N STAFFING
Address: OR Portland 4400 NE Halsey St
Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
