Resident 1st and 2nd

Position Summary

As a Resident Assistant, you will provide support and care to the residents in activities of daily living, fostering independence, promoting individuality, while respecting and protecting each resident’s right to privacy in accordance with Federal, State and Local regulations.

Also, you will support the team in optimizing each resident’s well-being and overall experience.

Essential Duties and Responsibilities include the following :

• Support, encourage and assist residents with activities of daily living, to include bathing support, medication reminders, assistance with clothing and other needs as appropriate
• Escort residents to the dining room and other activity events as needed
• Respond promptly to the Emergency Call System to assist residents with their needs
• Report to Management any deviations or changes observed in resident
• Deliver meal trays to apartments of residents upon request
• Assist with housekeeping which includes cleaning resident apartments, common areas, and laundry duties
• Assist with meal service, including the serving of meals to residents in the dining room, as well as clean up duties including washing dishes, mopping floors, etc.
• Cross train and share in duties as needed in all areas including visitor tours, answering phones, helping with activities, etc.
• Other duties may be assigned.

Supervisory Responsibilities

This position does not have any supervisory responsibilities.

Requirements

Education

High school diploma or general education degree (GED)

Skills / Experience

• CNA and First Aid certification preferred
• 0-2 years of previous work experience
• Clearly communicate with residents, employees, resident families and visitors
• Read and interpret general directives
• Effectively respond to questions from employees, managers, clients, customers and public
• Organize work among fellow employees to ensure that all work is complete
• Identify problems and use problem-solving and conflict resolution skills
• Interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Maintain and promote a good working relationship with staff, families and residents is essential
• Exhibit and promote a high level of customer service and hospitality towards and among all residents, employees, visitors and the community

Travel

Travel is not required.

Physical Demands

To excel in this role, it is crucial for the employee to be prepared for the possibility of working with residents who may exhibit disruptive behaviors, including verbal or physical contact issues.

The physical demands outlined below are indicative of those essential for job performance, and reasonable accommodations can be arranged to facilitate individuals with disabilities in carrying out these vital functions.

In the course of performing job duties, the employee will routinely engage in activities such as sitting, standing, walking, using hands to handle and feel, reaching with hands and arms, talking, and hearing.

Additionally, there may be occasional requirements for crouching and lifting items weighing up to 50lbs. The employee's specific vision abilities should encompass the capacity to see both near and far distances.

Last updated : 2024-05-29