Cash Applications Clerk

Collectors is building the future of how collectors find, buy, authenticate, track & research collectibles - from sports cards, coins, and video games to Pokemon cards. With industry leading services as our foundation and the creativity of our employees, Collectors is leading the way to a tech-forward and modern collectibles industry.

The Collectors family of companies includes leaders in third-party authentication and grading services such as PSA (sports and trading cards), PCGS (coins), WATA (video games), and CardLadder, a comprehensive analytics and financial tracking of sports cards.

We’re looking for a Cash Applications Clerk to join our Accounts Receivable and Collections team to apply customer payments to customer orders in a high volume, fast-paced environment. Critical skills include familiarity with accounts receivable processes, troubleshooting skills, strong Microsoft Excel skills, and the ability to interface effectively with operations and customer service departments.

You’ll report to the A/R and Collections Supervisor and work from our Santa Ana, CA office.

What You’ll Do:

• Apply customer payments to their accounts accurately and in a timely fashion.
• Prepare daily bank deposit by using a scanner and then posting to the appropriate customer order.
• Process customer credit card payments in accordance with company policy.
• Reconcile payments to ensure proper application.
• Maintain files, including scanning documents to electronic files.
• Troubleshoot problem orders and accounting holds.
• Create, maintain/track, and close show order projects.
• Resolve customer short payments by contacting the customer via email and phone.
• Occasional travel required.

Who You Are:

• Detail-oriented with the ability to multi-task.
• Organized and solution-oriented, with excellent time management skills.
• A proven team player with strong communication and interpersonal skills.
• Intermediate to advanced computer skills, including MS Excel & Outlook.
• Positive attitude
• 2-5 years of cash application, accounts receivable or related experience in a fast paced, high-volume environment.
• Accounting Certificate or Associate Degree preferred.
• Bilingual in English/Spanish is a plus.

 Physical Requirements:

• Sitting
• Walking
• Standing
• Bending neck
• Bending waist
• Hand Use
• Lifting 10-15 pounds
• Carrying 10-15 pounds

Reasons To Join Us: 

• Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision 
• 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals 
• Vacation: All full-time employees are eligible for paid vacation 
• Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays 
• Employee Discounts: Employees receive discounts on select grading services for approved submissions 
• Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs 
• Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities