What are the responsibilities and job description for the Collector position at PSECU?
DUTIES AND ACCOUNTABILITIES - Essential for this position :
- Answer incoming member or member-related contacts (phone calls, emails, faxes, etc.), work Collection queues and make outbound member calls.
- Analyze and maintain past due and delinquent auto loans as assigned and in accordance with current policies and procedures, laws and regulations to reduce, resolve or prevent further delinquency.
- Maintain account security to include but not limited to pin security, confidentiality and end of day lock down .
- Comply with Fair Debt Collection Practices Act, Pa Civil Procedures, Pa UCC, Motor Vehicle Sales Act, Reg. Z, Fair Credit Reporting Act and other laws that may apply.
- Follows set policies and procedures, laws and regulations when determining suitable collection solution.
- Maintains all delinquent accounts in accordance with current Collection Policy and Procedures.
- Attempts to secure a satisfactory resolution to all repayment problems in accordance with current Collection Policy and Procedures.
Last updated : 2024-05-29
Salary : $20
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