Integrated Marketing Coordinator – Service Group
Who We Are and What We’re About
We, PT Holdings, are a worldwide genuine OEM restaurant equipment parts distribution business (aka: partstown.com) with high quality, locally-focused service operations all around North America (USA & Canada). We are driven by our mission to change industry standards by developing innovative solutions to support our customer and manufacturer partners. Dedicated to providing the highest quality parts, service, and customer experience, we take pride in assisting our customers with a personalized, friendly, and safety-focused manner that ensures every experience is an exceptional one. With a people-centered company culture, we are serious about growing and expanding and are looking for people who want to do the same!
Perks
-
Parts Town Pride – check out our virtual tour and culture!
-
Team member appreciation events and recognition programs
-
Volunteer opportunities
-
Casual dress code
-
On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
-
All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.
Job Overview
The Integrated Marketing Coordinator will be responsible for supporting various marketing efforts for our service companies in North America. The role will require a strong passion for detail and organization in administrative duties while using critical thinking skills to improve branding, customer service and satisfaction for our service companies and their clients. In addition, having a creative mindset will allow the person in this role to help explore ways to promote, elevate, and further grow business at each of our service group locations. This role reports to the Director of Integrated Marketing while working with various PT Holdings team members and staff at our service companies in North America.
Responsibilities
-
Monitor inbound digital communications from service companies and their clients as may be needed for various times and purposes. Email, Social Posts, Texts, Google Pages, Rating Software, etc.
-
Communicate to internal stakeholders any relevant information resulting from inbound inquiries and route all necessary leads or requests to responsible parties throughout PT Holdings and it’s companies.
-
Develop systems and reports for handling inbound communication traffic
-
Conduct research using various resources to build content for marketing materials, reports, and customer responses.
-
Monitor various marketing campaigns and compile data reports showing required stats and visibility to various parties
-
Liaise real-time SMS, chat-bot, or social media messaging inquiries
-
Audit marketing assets for accuracy of brand standards and content
-
Create and update website and social content as directed
-
Receive, review, and coordinate marketing needs from our companies and corporate service group
-
Liaise with accounting for ensuring all invoices are processed
Basic Qualifications
-
Strong oral and written communication and interpersonal skills
-
Ability to prioritize and manage multiple tasks
-
Capacity to adapt to change in a fast-paced atmosphere
-
Desired satisfaction in problem solving and customer relations
-
Highly adaptable in learning and using new software applications
-
Able to work independently with minimal supervision
-
Driven to attain short- and long-term job goals leading to promotability to new roles
Benefits
At PT Holdings, we see employment as a reciprocal relationship; one where we set high standards for those who work here but also recognize and reward our team members for their contributions in the form of various company benefits.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.