Parts Coordinator

Parts Coordinator

Sauquoit, NY

Summary

The Duffy AIS team is looking for a Parts Coordinator that is responsible for helping in the parts department with Shipping & Receiving, inventory, parts ordering, computer entry, and related tasks. Part time and full time opportunities available.

Summary:

Overall responsibility and accountability for all aspects of customer service, including parts research, inventory research/reconciliation/purchase/returns, all parts tracking.

• Provide a courteous and professional relationship with all customers, vendors, manufacturers and co-workers.
• Demonstrate courteous customer service phone conversation and listening skills.
• Inventory management for optimal turns and first time fix. Cycle counts, physical counts
• Properly follow daily outline of assigned task associated with the flow of customer parts and service but not limited to parts duties only.
• Run daily reports to determine open jobs and assign all parts used on jobs. Verify parts numbers.
• Accurately verify all work order checklists and warehouse reports have been completed and turned in as designed.
• Accurately complete and submit all paperwork and tracking for parts, inventory and billing support.
• Accurately record and report any variances on parts inventories by warehouse.  Return authorizations.
• Maintain a neat professional appearance at all times.
• Regular, consistent attendance during scheduled work hours and the ability to work overtime if requested.

Qualifications:

To successfully perform this job, and individual must be able to perform each essential job duty and responsibility satisfactorily.

• Knowledge of parts
• Demonstration of ability to research parts
• Outstanding organizational and multitasking skills
• Fast data entry
• Lifting up to 50lbs.
• Knowledge of procedures
• Active listener with good communication skills
• High School Diploma
• Bachelor’s degree or equivalent work experience preferred

About Duffy’s AIS

Combining the efforts of Duffy’s Equipment Services, Express Commercial Services and Appliance Installation and Service, Duffy’s AIS formed in 2018. Separately, each company has been in business for more than 50 years, providing service for over 10,000 customers in central New York just within the last five years.

Duffy’s AIS was one of the first in the world to achieve the status of CFESA Company Certification. All of our technicians are CFESA certified. Enlisting the help of technicians with the highest level of training possible is important…and that training doesn’t stop. We are constantly sharpening our skills to make sure we can provide the best service for over 135 brands of equipment

Let us know if you want to be part of our team! To learn more, please visit us at: https://www.duffyais.com/

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Duffy AIS. is a division of PT Holdings “All Unique All United.”