What are the responsibilities and job description for the Service Technician position at Puck Enterprises?
Here at Puck Enterprises of Manning, IA we are looking to Grow Our Team and hire a Full-time Service Technician. This position conducts troubleshooting, emergency repairs, and preventive maintenance service.
About Puck Enterprises
Built on industry-leading technology, and backed with more than four decades of liquid transfer knowledge. At Puck, we build pride into every product we produce, backing it with an unmatched level of service and support.
From our quality-built dragline systems to our leading-edge LightSpeed communication, Puck products continue to set the standard of performance for today's industry.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Provides emergency/unscheduled repairs of application equipment during pumping season and performs scheduled maintenance repairs of application equipment in the offseason. Also supports company-owned equipment.
- Performs mechanic skills including, but not limited to, mechanical, electrical, pneumatic and hydraulic troubleshooting and repair of application equipment.
- Reads and interprets equipment manuals and work orders to perform required maintenance and service.
- Interacts with customers and vendors by responding in a timely fashion to questions, concerns, and troubleshooting.
- Gathers information and determines the issue by evaluating and analyzing the symptoms; diagnoses and resolves the issue(s).
- Researches required information using available resources; and follows standard processes and procedures.
- Ensures an issue has been resolved to completion and follows-up with the customer or vendor where necessary to close the loop.
- Maintains the work area and equipment in a clean and orderly condition.
- Comply with OSHA and Puck safety rules.
Competencies
- Technical Capacity.
- Communication Proficiency.
- Thoroughness.
- Customer/Client Focus.
- Problem Solving/Analysis.
- Initiative.
Required Education and Experience
- High school diploma or GED diploma, or three to six months' related experience (in farming, construction, carpentry, or manufacturing) or training, or equivalent combination of education and experience.
Preferred Education and Experience
- Three to six months' + experience in safely operating agriculture equipment or machines
- Two year technical degree
- 2+ years of related experience
- Working knowledge of hydraulic and electrical systems; appropriately route and install hydraulic hoses and electrical wiring and components.
- Experience with metal working equipment such as welders, torches, saws, drill presses, iron workers, hydraulic presses, or related equipment.
- Must be able to lift at least 50 lbs.
Puck Enterprises is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.