Job Posting for Computer Operations Supervisor at Purdue University
What You'll Be Doing:
As the Computer Operations Supervisor, you will supervise Learning Spaces Operations non-exempt staff who support instructional technology in classrooms and other supported facilities. This includes support for calls from classrooms, direct support of technology in classrooms and support and training of individual instructors in classrooms. You will oversee the team that installs, monitors, replaces or repairs classroom equipment and be responsible for supervising the team’s efforts to address and resolve issues with current classroom technology as well as new classroom technologies. You will recommend shift staffing to Learning Spaces Operations Manager and determine individual service staff work schedules to ensure that Learning Spaces services and facilities are supported effectively, and that customer’s needs are met. In this position you will be responsible for implementing operational and University policies and procedures and proposing new or revised Learning Spaces Operations guidelines.
What We're Looking For:
Education and Experience Must have:
Bachelor's degree in technical field, management, or related field
A minimum of six (6) months experience in IT support or related field
Equivalent combination of education and experience will be accepted
Experience supervising staff preferred
Skills: Nice to have:
Excellent verbal and written communication skills
Demonstrated interpersonal, planning, problem solving and organizational skills
Ability to interact with a variety of customers in a professional manner
Ability to effectively guide, lead, and develop technical employees promoting team relationship skills and communication.
Excellent organization skills
Preferred:
Knowledge of University personnel and procedures. Knowledge and understanding of classroom technology needs and equipment
Additional Information:
All new hires will be expected to follow Protect Purdue
Purdue University will not sponsor employment authorization for this position
A background check will be required for employment in this position
FLSA: Exempt (Not Eligible for Overtime)
Retirement Eligibility: Defined Contribution Waiting Period
Purdue University is an EOE/AA employer. All individuals, including minorities, women, individuals with disabilities, and veterans are encouraged to apply
Benefit Statement: Purdue University offers a substantial Benefit Package including medical, dental, and vision insurance as well as a generous paid time off package for sick and vacation days
Salary.com Estimation for Computer Operations Supervisor in West Lafayette, IN
$80,657 to $110,401
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