What are the responsibilities and job description for the Retail Assistant Manager position at Pure Cannabis Outlet?
About Us:
Pure Cannabis Outlet is a leading cannabis dispensary and processing center in New Baltimore, Monroe, and Oxford, Michigan. We provide high-quality cannabis products and exceptional service in a safe and welcoming environment. Our goal is to be a trusted destination for both medical and recreational cannabis users, offering expert guidance and education. With a focus on fun, teamwork, and continuous growth, we are reshaping the industry and making a positive impact on our customers' lives. Join us in our mission to elevate the cannabis experience and create a culture of excellence at Pure Cannabis Outlet.
About the Role:
As an Assistant Manager at Pure Cannabis Outlet, you will play a crucial role in supporting the daily operations of the dispensary. This will be for our New Baltimore, MI. location. You will work closely with the Store Manager to ensure a smooth and compliant operation, provide excellent customer service, and contribute to the overall success of the dispensary.
Responsibilities:
- Assist in leading and managing a team of budtenders, inventory specialists, receptionists, and other staff members. Provide guidance, support, and training to ensure a cohesive and motivated team.
- Uphold a high standard of customer service by assisting customers with product selection, inquiries, and ensuring a positive shopping experience.
- Oversee inventory control procedures, including monitoring stock levels, restocking shelves, and collaborating with the inventory team to optimize product availability.
- Ensure compliance with all local and state regulations. Stay informed about changes in cannabis laws and update staff accordingly.
- Contribute to sales strategies, implement promotional activities, and train staff on effective upselling techniques.
- Supervise cash handling procedures, conduct daily cash reconciliations, and ensure accuracy in all financial transactions.
- Assist in opening and closing procedures, including preparing the store for daily operations and securing the premises at the end of the day.
- Hold team members accountable for their roles and responsibilities. Set clear expectations, provide constructive feedback, and address performance issues promptly to ensure a high-performing and motivated team.
- Facilitate ongoing training sessions for staff to enhance product knowledge, customer service skills, and compliance awareness. Identify areas for improvement and implement training programs accordingly.
- Act as a point of contact for customer complaints or issues. Collaborate with the team to address and resolve customer concerns in a timely and satisfactory manner.
Qualifications:
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- Strong leadership and team management skills.
- In-depth knowledge of cannabis products and industry trends.
- Familiarity with POS systems, especially Dutchie or similar cannabis-related POS systems.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced and dynamic environment.
- Metrc experience is preferred
- 3 years of experience in cash handling
Job Type: Full-time
Pay: $50,000.00 - $70,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
- Rotating weekends
- Weekends as needed
Application Question(s):
- Do you have experience working in a dispensary?
Work Location: In person
Salary : $50,000 - $70,000