Digital Lab Experience Manager

PwC Labs is focused on standardizing, automating, delivering tools and processes and exploring emerging technologies that drive efficiency and enable our people to reimagine the possible. Process improvement, transformation, effective use of innovative technology and data & analytics, and leveraging alternative delivery solutions are key areas of focus to drive additional value for our firm. The Digital Lab establishes and maintains a platform where PwC professionals "find, build and share" automations in an interactive community. These contributions automate solutions and drive additional value to our firm. The platform helps to drive strategic transformation and provides insights for increasing adoption of cutting-edge technologies. The Digital Lab provides access to how new innovations are being built and leveraged across the firm.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Pursue opportunities to develop existing and new skills outside of comfort zone.
• Act to resolve issues which prevent effective team working, even during times of change and uncertainty.
• Coach others and encourage them to take ownership of their development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Develop a perspective on key global trends, including globalisation, and how they impact the firm and our clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Focus on building trusted relationships.
• Uphold the firm's code of ethics and business conduct.

Responsibilities include working closely with leadership to develop the infrastructure and strategies to accelerate the adoption and usage of Digital Lab in order to effect substantive change across the firm. This would include driving idea generation, development of content, and delivery of Digital Lab Immersion and large account sessions, as well as overall project management for the Digital Lab Experience workstream.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
Bachelor Degree

Additional Educational Requirements:

In lieu of a Bachelor Degree, 12 years of professional experience involving technology-focused process improvements, transformations, and/or system implementations.

Minimum Years of Experience:
5 year(s)

Preferred Qualifications:

Degree Preferred:
Master Degree

Preferred Fields of Study:
Analytics, Artificial Intelligence and Robotics, Business Analytics, Computer and Information Science, Computer Engineering & Accounting, Management Information Systems, Mathematics

Preferred Knowledge/Skills:

Demonstrates extensive abilities and a proven record of success as a team leader including:

• Collaborating and contributing as a team member;
• Understanding personal and team roles, contributing to a positive working environment by building solid relationships with team members, proactively seeking guidance, clarification and feedback;
• Demonstrating an execution-oriented mindset, and ability to think independently to solve problems, comfort with ambiguity;
• Communicating effectively in written and verbal formats to various audiences (including various levels of management) in a professional business environment;
• Managing and delivering multiple, complex projects in a fast paced and changing environment that includes different stakeholders;
• Prioritizing work in a dynamic environment where priorities and deadlines often shift;
• Identifying, managing, resolving, and mitigating key risks and issues impacting the project delivery; and,
• Developing multi-level relationships with client and team members to establish project delivery goals are met as planned.