What are the responsibilities and job description for the Food Runner position at Pyramid Global Hospitality?
We are looking for a highly motivated, customer focused Food Runner to join our team! The Food Runner is key to a successful operation. This individual is responsible for supporting the service team with delivering memorable hospitality to our guests. As a Food Runner, it is your responsibility to ensure the correct food items get delivered to guests in a timely manner, communicating with the kitchen team as necessary, and assist in maintaining the cleanliness and organization of the restaurant, working to keep the serving stations filled, clearing, and cleaning tables. This individual will need to be quick on your feet and have an engaging attitude.
This is a tremendous opportunity for someone looking to begin a career in Restaurants! If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a beautiful beachside property!
Your role:
- Deliver food orders from the kitchen to customers’ tables rapidly and accurately.
- Act as the contact point between the Front of the House and Back of the House staff
- Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies)
- Ensure food is served in accordance with safety standards (e.g. proper temperature)
- Check in with customers and take additional orders or refill water, as needed.
- Remove dirty dishes and utensils.
- Answer guests’ questions about ingredients and menu items
- Inform restaurant staff about customers’ feedback or requests (e.g. when they ask for the check)