What are the responsibilities and job description for the Sales Coordinator position at Pyramid Global Hospitality?
Sales Coordinator
- Location
- US-OH-Cleveland
- Department
- Sales
- Position Type
- Regular Full Time
- # of Openings
- 1
- Requisition ID
- 2023-27624
- Address
- 651 Huron Rd E
- Postal Code
- 44115
About Us
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
Location Description
The all new Hotel Indigo Cleveland Gateway boasts 143 guest-rooms and suites, over 2,400 square feet of meeting space and two outlets including our brand new signature restaurant!
Find out today what a career with Pyramid Hotel Group/Winegardner and Hammons at the brand new Hotel Indigo Cleveland Gateway can mean for you!
Overview
The Hotel Indigo in Downtown Cleveland is looking for a highly engaging, customer focused individual to join our sales team as a Sales Coordinator. The successful candidate for this role will have a proven track record of providing exceptional service, is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.
- Complete contracts and proposals with accuracy, and communicate timely and professionally with clients.
- Coordinate with Director of Sales to execute group booking accordingly in appropriate systems. Any additional group changes will be updated by the sales coordinator.
- Set up accurate billing for each individual group.
- Enter pertinent information into Sales, POS and Event Management systems.
- Opera PMS exprience a plus
- Regularly assist in booking individual reservations that fall into special rate categories.
- Run group reports through our sales system and continually maintain group bookings in property systems.
- Type, answer telephones, send correspondence, etc. (as required)
- Take leads both over the phone and email, then process in our sales system.
- Assist in the booking and detailing of catered events.
Qualifications
Requirements include:
- 2 years of experience in hospitality industry.
- Bachelor's degree in hospitality preferred.
- Flexible schedule, able to work evenings, weekends and holidays.
- Strong understanding of customer and market dynamics and requirements.
- Strong computer skills and proficient in MS Office.
- Well organized, detail oriented with excellent follow-up skills.
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