What are the responsibilities and job description for the Onsite technical support position at Pyramid IT consultancy?
We are looking for a Desktop Support Engineer to to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.
Job Type: Full-time
Salary: $23.00 - $25.00 per hour
Schedule:
- 8 hour shift
Experience:
- Desktop support: 1 year (Preferred)
- Software troubleshooting: 1 year (Preferred)
Work Location: One location