Room Attendant (8:00am - 4:30pm)

Q Center is looking for Housekeeping Staff to join our team! 

This position is eligible for a $1000 sign-on bonus after 90 days of continuous employment with good standing expectation.

Job Summary

Housekeeping Staff will provide flexible support to all aspects of the Housekeeping Department.  Responsibilities will range from maintaining high standards in guest rooms to public areas, food service space and office space.  Scheduled shifts could be 1st, 2nd, 3rd or nonstandard. 

Education & Experience:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Physical requirements:

• Flexible and long hours sometimes required.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.

Fundamental Requirements

• Employees must at all times be attentive, friendly, helpful and courteous to all guests and fellow employees.
• Ensure overall guest satisfaction. Use proper two-way radio etiquette when communicating with other employees; respond to all calls in a timely manner.
• Practice safe work habits to ensure safety to guests, fellow employees and self.
• Handle items for "Lost and Found" according to the center standards.
• At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office.
• Report maintenance issues by dialing 0 or calling the Housekeeping Manager/Director.
• Keep hallways, public areas and closets neat and organized; arranging furniture per standard set up or shift check list.
• Be familiar with correct bathroom, office, classroom, furniture and kitchen cleaning procedures.
• Collect all recyclables and trash, as needed.
• At the end of shift, collect all trash from public areas and back of the house and take to/dispose in outside trash dumpsters, per center procedures.
• Vacuum guest corridors; sweep, mop, scrub, wax and polish hard floors.
• Maintain cleanliness and sanitation in public restrooms.
• Adhere to the schedule and assigned checklist for project cleaning of public areas.
• Thoroughly clean all assigned guestrooms, according to standards; including high and low dusting, replacing linens and towels, vacuuming, emptying wastebaskets, keeping the bathroom sanitized, wiping down mirrors and windows and replacing amenities.
• Complete all pre-cleaning duties, including but not limited to, replenishing guest supplies, cleaning supplies and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guestrooms and hallways and transport to proper locations.
• Restock housekeeping cleaning cart for next day's use.
• Replenish chemical bottles, adhering to expirations and safety standards.
• Comply with Q Center safety protocol to clean guest rooms with the door propped open and never entering a guestroom when the guest is present.
• Utilize the guest room phone to report room status.
• Maintain and update the manual guest room cleaning assignment document with room status.
• Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Manager/Director.
• Maintain a working knowledge and commit to using Q Center’s cleanliness standards.
• Comply with Q Center protocols for personal cleanliness, mask wearing, physical distancing.
• Participate in assisting other departments as needed and directed by Q Center management.
• Be willing to adjust work schedule to meet the unique business needs for Housekeeping and other departments.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.

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If you require a reasonable accommodation to complete an application, please email your request to careers@qcenter.com and provide the job title to which you are applying.