Sales & Service Technician

QC Supply
Jackson, MS Full Time
POSTED ON 3/14/2023 CLOSED ON 10/8/2023

What are the responsibilities and job description for the Sales & Service Technician position at QC Supply?

Who are we, really?

Sometimes the best things start out in the garage. For QC Supply, it was a small one located in Schuyler, Nebraska. QC Supply was founded in 1982 with the simple goal of helping people grow. Nearly 40 years later, that's still at the heart of what we do. With our home base remaining in Schuyler, we went from a small-town operation to a nation-wide distributor by daring to explore the future of farming.

We give a crop.

Your work is more than just a job. It's a lifestyle, and we're dedicated to matching your commitment. Got a question that needs answering? We've got your back; stop by one of our locations or call our live Customer Service Team. Is there a problem that needs fixing? We'll discover solutions alongside you. At QC Supply, we provide support, service, and products for today and tomorrow's needs. Growing out of a garage and into thirty locations, three regional distribution centers, local service departments, and a US-based call center takes grit. You take pride in your farm. We take pride in our commitment to personalized care. Because at the end of the day, this is all about you.

Our Service Technicians are skilled professionals responsible for providing technical repair, service, and sales. They troubleshoot, install, maintain, and sell products found on farms of all sizes and protein. This position is located in Forest, MS.

Role and Responsibilities

  • Perform maintenance and repairs on feed, water, ventilation, and electronic systems within livestock and horticulture facilities
  • Adhere to all bio-security rules & regulations-for the health and safety of the animals and staff
  • Identify and perform preventative maintenance issues at customer sites to avoid future operational failures
  • Participate with other team members in sharing after-hours/weekend on-call rotation
  • Safely travel to work on equipment in the field as well as in QC branches
  • Maintain high level of cleanliness and accountability of vehicles, inventory, tools, and equipment
  • Assist with scheduling repair appointments with clients
  • Read and interpret technical manuals, schematics, and factory instructions
  • Use computer and other technologies to investigate and repair equipment, maintain records of the repair, and perform invoicing
  • Complete service reports, timecards, and order parts timely and accurately
  • Ability to attend continuous education training
  • Other duties as assigned

Qualifications and Education Requirements

  • A High School Diploma or equivalent. An Associate's degree in industrial equipment technologies, mechanics, electrical trouble shooting, or related field is preferred.
  • Mechanical experience 2 years preferred
  • Electrical experience 2 years preferred
  • Ability to lift up to 50 lbs. and be able to be on feet most of the day
  • Valid driver's license with clean driving record

Preferred Skills

  • Highly motivated, fast learner
  • Positive and outgoing communication skills
  • Experience in safe operation of automated/farm equipment
  • Strong troubleshooting skills
  • Ability to improvise and think outside the box
  • Work well independently with limited supervision
  • Basic knowledge of carpentry, plumbing and electrical
  • Proficiency with Microsoft Office products
  • Excellent time management and organizational skills
  • Ability to work in diverse and extreme weather conditions

Benefits (Full-time roles only)

Medical, Dental, Vision, Life, Critical Illness, Accident and Group Legal Insurance, Flex Spending Account, Health Savings Account, paid holidays, vacation and sick leave, and 401k match available after eligibility requirements are met.

AAP/EEO Statement

QC Supply is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

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Job openings at QC Supply

QC Supply
Hired Organization Address Forest, MS Full Time
Our Story Sometimes the best things start out in the garage. For QC Supply, it was a small one located in Schuyler, Nebr...
QC Supply
Hired Organization Address Schuyler, NE Full Time
Are you a recent graduate with a flair for technology and a passion for problem-solving? Join QC Supply as a Full-Time I...

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