What are the responsibilities and job description for the Cook position at QOL Restaurant Group Inc?
Description
Job Title: Cook
Reports to: Executive Chef, Sous Chef, Supervisors
FLSA Status: Hourly Variable - Non-Exempt
Job Summary:
- Must be in good physical condition and be able to work on their feet for extended periods of time, in a fast paced, sometime stressful environment. Must be able to lift 50 lbs. On a regular basis. Must demonstrate proper safe lifting techniques at all times.
- Must set high standards in areas of professional appearance, demonstrate self-confidence, enthusiasm, and energy using leadership by example. Must manage adhere to all Twigs policies.
- Must assist Chef and Sous Chef in teaching team members new and old, proper and safe use of equipment, Chemicals, Knives, Cooking procedures, food storage, food safety, and sanitation.
- Must demonstrate a communication style that is firm but fair when dealing with team members, quick to solve guest problems in a friendly manor, consistently calm and helpful when communicating with service staff.
Daily Responsibilities:
- Must follow all plating and presentations with all appropriate garnishes and components.
- Arrange knives safely, away from cutting board
- Keep work area free of clutter
- Gather utensils and equipment for station.
- Finish prep list from morning.
- Must ensure that the fryer, broiler, griddle, salamander, oven, and steam table are on and up to temp for appropriate business levels
- Make sure dinner breakdown is completely put away and proper.
- Assist other areas as needed or when directed to do so. WE ARE A TEAM.
- Maintain cleanliness, orderliness and safety standards during shift.
- Wipe down and sanitize work area.
- Turn off equipment at the end of your shift
- Ensure that all food is properly covered and put away.
- Check with Chef or supervisor before leaving.
- Remember to punch out! In uniform! Daily!
Essential Requirements
- Must be able to read, speak and communicate in English.
- Must be willing to work weekends, holidays, overtime or whenever our business levels dictate.
- Must have culinary experience.
- Must have good follow through.
- Must share the vision and support of the Twigs’ management team.
- Must be able to cook fast enough to keep up with the pace of service.
- Must have knowledge of the health and sanitation standards set by RHD.
- Must have food safety and sanitation training that meet the Regional Health District standards.
- Must be effective in daily organization, planning, and time management.
- Must be calm and organized when busy and willing to work as part of a team.
Personality Expectations:
- Must possess a positive, enthusiastic attitude.
- Must have excellent listening skills.
- Must be good at problem solving.
- Must share the vision of success, change, and continued improvement that will make our restaurant successful.
- Must be detailed orientated.
- Must be able to multi-task.
- Must be able to take constructive criticism.
Communication Expectations:
- Let management know of any product that needs to be ordered or utilized.
- Communicate any problems, concerns, opportunities, or frustrations to management (don’t let problems fester) as soon as possible.
- Communicate with service staff on any items on the menu that we are low on or out of.
- Communicate any schedule requests in advance.
- Communicate with service team to ensure food goes to our guests… hot and prepared properly.
- Must be a leader and problem solver in the kitchen. Must communicate in a harmonious, positive manner with all kitchen and service members.
- Must display a sense of urgency when dealing with Guest problems.
Sanitation and Safety Expectations:
- Will adhere to all rules, laws, and regulations as issued and mandated by the Regional Health District.
- Will manage food storage, “first in first out” to ensure highest quality of food at all times.
- Will wear a chefs hat any time they are on the front line or when on a buffet
- Will ensure that sanitizer buckets are being used and are changed as is necessary.
- Will ensure that gloves are worn when cooks are handling raw meats, and when they are handling foods, which will not be cooked before being served.
- Will work with kitchen team to prevent cross contamination on cutting boards and in food storage areas on the line.
- Will report all safety violations and concerns to management.
- Will immediately report any type of accident to management.
- Know where the MSDS book is located and where all emergency exits are located
Standards of Food Production:
- Food Quality
- Presentation appealing
- Temperature proper – Hot food hot – Cold food cold
- Foods fresh with high quality ingredients
- Food flavorful and well-balanced
- Portion appropriate and consistent
- Good perceived value
- Prepared as requested
- Hot food is a priority to get to the guest
- Food needs to have the WOW factor – Exceeds our guest’s expectations
- Consistently use accurate presentations, standardized recipes and portion control tools, using menu analysis as a guide
- Timing Standards
- Lunch 10 Minutes
- Dinner:
- App 8 Minutes
- Entrée 16 Minutes
- Dessert 4 Minutes
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