What are the responsibilities and job description for the Call Center - Healthcare position at Quadrant, Inc.?
Medical Office Call Center
Fairfax, VA
Must
Be comfortable working in a call center setting.
2 years of experience in a high volume private practice specialty setting
Strong experience answering phones
Registering patients
Scheduling appointments
Verifying insurance and obtaining pre-authorizations
Working knowledge of medical office referrals
Documenting and updating patient information in EMR
Knowledge of CPT and ICD-10
Strong customer service skills
Duties
The duties of the medical office call center candidate include but are not limited to the following:
Answer phones
Assist callers as needed
Verify insurance and obtain pre-authorizations
Ensure accurate referrals
Respond to inquiries over the phone and in writing
Register patients
Schedule appointments
Review CPT and ICD-10 codes for accuracy
Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability.
Fairfax, VA
Must
Be comfortable working in a call center setting.
2 years of experience in a high volume private practice specialty setting
Strong experience answering phones
Registering patients
Scheduling appointments
Verifying insurance and obtaining pre-authorizations
Working knowledge of medical office referrals
Documenting and updating patient information in EMR
Knowledge of CPT and ICD-10
Strong customer service skills
Duties
The duties of the medical office call center candidate include but are not limited to the following:
Answer phones
Assist callers as needed
Verify insurance and obtain pre-authorizations
Ensure accurate referrals
Respond to inquiries over the phone and in writing
Register patients
Schedule appointments
Review CPT and ICD-10 codes for accuracy
Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability.
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