Client Contact Developer

Quadrivium, Inc.
Springdale, AR Full Time
POSTED ON 12/18/2022 CLOSED ON 12/29/2022

Job Posting for Client Contact Developer at Quadrivium, Inc.

Quadrivium is looking for individuals to help promote customer development through presentation management.

Background:

Quadrivium is a 22-year-old company that is a certified MSP (Managed Solutions Provider). Quadrivium specializes in cyber security and Managed IT services for the financial and healthcare industries, along with others. Quadrivium has a large well-trained engineering staff for IT support and owns its own data centers providing hosted infrastructure and data backup and recovery services.

Purpose:

To contact client prospects to attend presentations, training, and introductory meetings in order to grow the client base

Description:

This position is responsible for contacting potential clients and prospects to attend presentations, training sessions, and introductory meetings in order to provide them with information about Quadrivium and the services we offer. This individual will use specialized software to track calls, emails, and sequences of events designed to determine response rates, click-throughs, and conversion rates. Contact methods include phone calls, emails, and invitations to events. The ideal candidate will be capable of making 30-40 cold calls daily and tracking their success and conversion rates.

Duties:

  • Contacting potential clients to invite them to presentations, training sessions, and introductory meetings.
  • Growing the client database
  • Managing RSVPs to invitations
  • Working with account managers regarding new client information management
  • Help with new marketing campaigns

The ideal candidate will:

  • Possess quality phone skills
  • Be able to consistently reach out to clients and prospects
  • Have strong core values
  • Manage invitations
  • Work well with team members
  • Must be able to work independently with little supervision while maintaining a quota of 30-40 cold calls per day
  • General understanding of IT is preferred but not required

Benefits:

  • Competitive salary based on experience and qualifications
  • Health, vision, and dental benefits
  • Long-term disability, retirement plan
  • Performance-based incentives
  • Full on-the-job training and support
  • Fun working environment and culture
  • Opportunity for advancement

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Springdale, AR 72762: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Have you worked in a call center or other job where you had to make and receive a high volume of calls?

Education:

  • High school or equivalent (Preferred)

Experience:

  • Call center: 1 year (Required)

Work Location: One location

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