What are the responsibilities and job description for the Customer Service Assistant position at Qualdoc?
Must be fully vaccinated for Covid-19
Description:
Remote opportunity per manager; candidate should be located in PA
Approximately 24 hours per week
Pay range to candidate is $18-20/hr
- Assists program team in scheduling of residential quality assurance inspections for electric utility programs in New York State and Pennsylvania, and general telephone support for the projects.
- Will need to coordinate schedules with customers and the QA inspector availability – and be able to plan an inspector’s route for the day, using programs like Map Quest and Google Maps.
- Good communication skills a must, along with familiarity working with office software such as Outlook, Excel, and Word.
- Requires a high school diploma or equivalent and 1-2 years of experience in customer service or call center.
Pre-Employment Requirements:
· Must pass a criminal background check (7-year felony sex offender)
· Must pass a pre-employment drug test (10 panel for recreational drugs and opiates)
· Must be fully vaccinated for Covid-19
Ref: 00171331
Job Type: Full-time
Schedule:
- 8 hour shift
COVID-19 considerations:
All customers are required to wear a mask, curbside pickup available, common
surfaces are sanitized regularly, vaccination requirements etc.
Ability to commute/relocate:
- Pennsylvania Hollow, PA: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
