What are the responsibilities and job description for the Tech Support Specialist position at qualified?
Duties:
Contributes to the IT Support job family in a support capacity. Helps configure, install, maintain and upgrade computer systems hardware and software. Performs a broader set of tasks to provide operational support for the organization's information systems and peripheral equipment such as application servers, database servers, web servers, desktops, printers and storage devices. May assist in designing, developing, testing, debugging and implementing operating systems components, software tools, and utilities required for the operation, maintenance, and control of computer systems. Completes output (documents, analyses, product) in specific work area to appropriate time and quality targets. Works under own initiative, prioritizes own work, and meets agreed timescales. Work is subject to frequent review by more experienced professionals in Technical Support.
Skills:
Customer Service
Asset Management
Materials Handling
Technical Troubleshooting
Time Management
Windows Support
Associates degree PREFERRED or HS diploma/GED and equivalent experience may be considered.
Job Type: Contract
Experience level:
- 3 years
Schedule:
- 8 hour shift
Work Location: In person
