Quality Improvement – Manager

Quality Improvement & Informatics - The Corvallis...
Adair Village, OR Full Time
POSTED ON 3/31/2022 CLOSED ON 6/7/2023

Job Posting for Quality Improvement – Manager at Quality Improvement & Informatics - The Corvallis...

In compliance with OHA, and COVID-19 vaccine mandate, The Corvallis Clinic will require all employees, as a condition of employment, to be fully vaccinated by October 18th for the safety of our employees and community. The state has deemed this rule necessary to help control COVID-19, protect patients, and to protect the state’s healthcare workforce.:

Summary:
The Quality Improvement - Manager is responsible for the overall coordination and implementation of the quality management and quality improvement programs for the Corvallis Clinic. This includes quality assurance and compliance functions in accordance with internal and external requirements. Manages the daily operations of the quality department staff and works closely with TCC leadership, operations teams, and provider practices to ensure the maximization of quality programs throughout the system.

Responsibilities:
  • Will participate and maintain a culture within The Corvallis Clinic consistent with the content outlined in the Service and Behavioral Standards Caregiver Handbook. To this end, employee will be expected to read, have familiarity, and embrace the principles contained within.
  • Manages and oversees implantation of the quality management and quality improvement programs for TCC.
  • Manage and oversee quality department staff, projects, and initiatives.
  • Facilitates the tracking of outcomes, disseminates data and designs platforms to communicate and ensure sustainability of quality initiatives and programs.
  • Provides expertise in interpretation, implementation and maintenance of regulatory standards and quality programs (e.g., PCPCH, PCF, MIPS, private payors, etc.)
  • Facilitates the development of meaningful dashboards and innovative data visualization tools to track process and outcome measures.
  • Oversees contractual obligations, accreditation, compliance requirements and reconciles revenues for TCC quality contracts and partners.
  • Develops and implements a conceptual framework and process for quality measurement and improvement activities across clinic sites.
  • Ensures that quality management and improvement initiatives are documented and reported within the organization and externally as appropriate.
  • Effectively communicates and disseminates updates to all levels of the organization regarding quality management and quality improvement programs.
  • Coordinate with stakeholders to develop audit systems, perform data analysis and prepare reports related to measuring objectives and tracking outcomes as required by quality partners and programs.
  • Partner with CMO, VP Operations, Provider Teams, Administration, and members of management to facilitate quality initiatives, improving patient outcomes and ensure compliance with meeting quality program requirements.
  • Work with Director of Clinical Services, Operations Management, IT and Clinical Staff to develop new or update existing workflows, protocols, policies, and procedures to ensure compliance with internal and external requirements.
  • Lead the interdisciplinary Quality Committee.
  • Manages patient engagement scores, works with stakeholders to develop communication plan to facilitate identified improvements.
  • Develops a department budget for staffing, supplies, and other expenses that apply and ensures that the department operates within allocated funds.
Education, licensure, and experience:
  • Master’s degree in a healthcare related field preferred (ex. nursing, public health, health care administration); with relevant experience OR
  • Bachelor’s degree in a healthcare related field (ex. nursing, healthcare administration, public health) AND
  • Five (5) or more years in health care (project management, healthcare administration, or clinical field), two years of progressively responsible management experience.
  • Outpatient/ambulatory care healthcare experience preferred.
  • Experience managing and implementing multiple projects.
  • Demonstrated experience related to a wide variety of patient populations and care delivery models.
  • Demonstrated experience in communicating effectively with medical staff, operations ad employees and all levels of leadership across the healthcare team.
  • Experience working with, and meeting objectives of OHA’s Patient Centered Primary Care Home Program (PCPCH), Primary Care First, and other quality contracts and programs, preferred.
Knowledge and skills:
  • Strong software and computer skills (MS Access experience is a plus).
  • Effective time management.
  • Data collection, data analysis and presentation required.
  • Electronic medical record systems.
  • Communication and interpersonal skills.
  • Analytical and problem-solving ability.
  • The ability to lead and motivate a team.
  • Experience in leading interdisciplinary teams and project/change management.
  • Ability to work compatibly with physicians, patients, and other staff.
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