What are the responsibilities and job description for the Customer Service Manager position at Quality Plus Cleaners?
$36,400 to $44,200
Monday thru Saturday: 40 to 50 scheduled hours per week
Must have own vehicle
Must be willing to commute(gas expenses reimbursed)
Job Summary:
We are seeking a Customer Service Representative to join our team. The ideal candidate will be fluent in Spanish and English, possess excellent communication skills, and have a passion for delivering exceptional customer service.
Responsibilities:
- Handle inbound and outbound customer calls professionally and courteously
- Provide accurate, valid, and complete information by using the right methods/tools
- Upsell products and services when appropriate
- Perform data entry tasks with a high level of accuracy
- Analyze customer needs and recommend suitable solutions
- Maintain customer records by updating account information regularly
Skills:
- Proven customer service experience or experience in a call center environment
- Ability to effectively communicate via phone and email
- Strong data entry skills with attention to detail
- Proficiency in upselling techniques
- Multilingual abilities are a plus
- Excellent phone etiquette and active listening skills
If you are a dedicated individual with a passion for customer service and possess the required language skills, we invite you to apply for this exciting opportunity. Join our team and be part of a dynamic work environment where your contributions are valued.
Job Type: Full-time
Pay: From $36,400.00 per year
Shift:
- Day shift
- Evening shift
Ability to Commute:
- Wesley Chapel, FL 33544 (Preferred)
Ability to Relocate:
- Wesley Chapel, FL 33544: Relocate before starting work (Required)
Work Location: In person
Salary : $1,000 - $36,400
