Content Manager

The Qualtrics XM Platform™ is a system of action that helps businesses to attract customers who stay longer and buy more, to engage and empower employees to do the best work of their lives, to develop breakthrough products people love, and to build a brand people can’t imagine living without.

Joining Qualtrics means becoming part of a team bold enough to chase breakthrough experiences - like building a technology that will be a force for good. A team committed to diversity, equity, and inclusion because of a conviction that every voice holds value, with a vision for representation that matches the world around us and inclusion that far exceeds it. You could belong to a team whose values center on transparency, being all in, having customer obsession, acting as one team, and operating with scrappiness. All so you can do the best work of your career.

We believe every interaction is an opportunity. Are we yours?

Title: Content Manager

Location: Provo, Seattle, Dallas, Chicago

Job Description:

The Challenge

Qualtrics is looking for a full-time Content Manager who loves curating key sales content libraries and content. If you have a Bachelor’s Degree (Technical Writing, Editing, English, Library Science, Marketing, etc.), 2-3 years of content management, stakeholder management, proposal writing, high-level project management skills to get buy-in from subject matter experts, and experience with content libraries, Qualtrics could be the place you’ve always dreamed of working.

The Expectation for Success

You’ll know you’re doing a great job when our sales team comes to you for proposals and content. You can write compelling work, have excellent organizational skills, can multi-task, and manage your time effectively.

A Day in the Life:

• Owning Qualtrics’s content management system, Loopio, and leveraging its capabilities to create the library of materials required in order for Qualtrics to achieve its business development goals
• Correctly identifying proposal win themes, value-adding activities, and customer benefits in order to provide compelling, consistent and creative content for a variety of communications to support business development activities and influence action.
• Coordinating solution discovery sessions and/or gathering required proposal information from key stakeholders, product marketing, sales, legal, information security, and other teams as required.
• Maintaining Qualtrics’s brand standards throughout all created materials.
• Managing content library information to ensure accuracy by establishing regular feedback/refresher activities with subject matter experts.
• Exceptional writing, editing and proofreading copy capabilities.
• Meeting project deadlines by effectively prioritizing activities and setting and monitoring target dates with contributors
• The ability to take original facts, statements, content and images and create compelling internal and external copy
• Being responsible for the development and maintenance of both project specific and general marketing presentation materials to ensure brand esthetics, quality and integrity of material content.
• Managing the proposals team Highspot section and assets, including proposal templates, InDesign templates, and other key sales assets.
• Remaining current with industry trends and creative writing styles/patterns in order to reflect the language of now in content.
• Delivering a high volume of materials in a timely and efficient manner.

What differentiates us from other companies:

• Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours
• Qualtrics Experience Program - $1,800 for an experience of your choosing (eligible after a year)
• We believe in sharing Qualtrics success which is part of the compensation for all employees