Supv, Logistics

Overview

Lead people and processes creating an environment where employees can contribute their best. Major areas of responsibility include hiring, training, workforce planning, coaching, developing and providing feedback to employees, continuous improvement of process and workflow, and two-way communications with employees.  Promote and encourage a safe and professional environment in all areas supervised. As a Logistics Supervisor, you will oversee day-to-day departmental operations and demonstrate organizational commitment and promote a positive image to employees. 

Responsibilities

• Demonstrates and promotes the Quest Diagnostics Behaviors and Values in order to contribute to the overall Vision, Goals and Strategy. 
• Participates in the interview, selection and hiring of new employees that demonstrate Quest Behaviors.  
• Establishes and cultivates an inclusive, motivational, enabling and performance-oriented work environment through engagement, collaboration, and transparent communication.  
• Drives an environment of continuous process improvement locally by engaging employees to implement ideas that will simplify and improve their work. Supports being united as one team on enterprise continuous improvement methodologies and initiatives as appropriate.   
• Excellent organization, communication, and interpersonal skills; Agile in managing concerns of internal and external customers and employees in a professional manner. 
• Communicates and interacts regularly and transparently with employees; disseminates information in a timely manner. 
• Responsible for performance-oriented supervision, training, coaching, and developing new employees and all staff on all job duties, compliance, and annual competency requirements.    
• Prepares employee schedules; monitors employee attendance and performance; maintains adequate departmental coverage; provides corrective action and counseling as required.  Prepares and administers annual performance appraisals. 
• Reinforces customer-focused improvement by investigating, resolving, and responding to internal and external customer complaints efficiently and effectively using Everyday Excellence Principles.  
• Organizes and leads projects both within the workgroup and with cross-functional groups, united as one team. Meets all deadlines assigned by the manager. May be required to give presentations within the business unit. 
• Oversees safety, ergonomics, inventory, maintenance, and cleanliness of department (including upgrades) 
• Manages daily departmental operations and workflow to meet Turn-around Time (TAT) requirements and/or deadlines. 
• Regularly reviews departmental Procedure Manual and ensures compliance. Identifies the need for revisions and/or additional SOP’s as indicated. Develops and implements Standard Operating Procedures.  
• Ensures required trainings are completed by self and staff to meet deadlines: (i.e. Compliance, Safety, Safe Driver, etc.). 
• Ensures fiscal responsibilities of the department are met.  This includes implementation of cost containment programs, management of overtime, and participation in standardization initiatives and needs assessment for capital expenditures. 
• Working with the Senior Supervisor/ Manager provides short/long term range planning for the logistics area in order to meet departmental requirements and client needs. 
• Prioritizes logistics activities to meet deadlines.  
• Works with Senior Supervisors/Managers to analyze and manage a departmental budget for manpower and operational costs. 
• Responsible for the accuracy of invoice and expense coding and associated records 
• Responsible for the accuracy of payroll and associated records. 
• Properly maintains required records and documentation.  
• Knows where to find, understands, can properly articulate and complies with company and departmental policies, protocols and procedures including but not limited to Safety, Compliance, Vehicle, Employee Handbook, and Quality Assurance.  
• Demonstrates organizational commitment. 
• Capable to perform all duties and responsibilities of the RSR, Sp. RSR, Adv. RSR Float, Adv. RSR Trainer and Group Leader 
• Able to perform administrative duties, coordination, data-oriented activity and other professional duties 
• All other duties as assigned 

Qualifications

QUALIFICATIONS

Required Work Experience:  

• 1-5 years Supervisory or leadership experience 

Preferred Work Experience:  

• 2-4 years in logistics field preferred 

Physical and Mental Requirements:  

• The normal performance of duties may require lifting and carrying objects. 
• Frequent walking and/or standing 

Knowledge:  

• Work with Microsoft Outlook, Word, PowerPoint, and Excel at a basic level. 
• Work with OSP, QDTrac, PeopleSoft, and other Quest Diagnostics IT systems at a proficient level 

Skills:  

• Demonstrates the ability to quickly find common ground and solve problems for the good of all 
• Can represent interests of the company  
• Can solve problems with peers with a minimum of noise  
• Carries a positive attitude and is seen as a team player.   
• Cooperative  
• Easily gains trust and support of staff and peers  
• Communicates clearly and encourages collaboration.   
• Influences those around them   
• Cool under pressure; does not become defensive or irritated when times are tough  
• Personally committed to and actively works to continuously improve themselves and their staff  
• Delegates well and is successful in developing others  
• Dedicated to meeting the expectations and requirements of internal and external customers  
• Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or the organization  
• Can be counted on to meet goals successful.  
• Demonstrates and models the Everyday Excellence behaviors. 
• Must be flexible and available based on staffing requirements; including weekends, holidays, on call and overtime. 
• Quest Management System (QMS) Methodology 

EDUCATION Associates DegreeHigh School Diploma or Equivalent(Required) LICENSECERTIFICATIONS Valid driver’s license(Required)