Deposit Solutions Specialist (Teller)

Deposit Solutions Specialist - Suwanee Branch Location - Full Time Position
$18-19 HR
M-F hours 8-5pm

One of our banking clients is looking for a Deposit Solutions Specialist to join their team. This is a highly visible customer service client facing role. The Deposit Solution Specialist will maintain customer relationships through servicing accounts and selling services that match customers’ needs.

Duties

• Provide excellent customer services skills welcoming clients into the bank in a warm and friendly manner
• Handle all incoming client phone calls in a professional manner
• Manages the new account opening process for checking, saving, CD’s and IRA
• Responsible for setting up and servicing products such as Debit/ATM cards, online banking, mobile banking and overdraft protection
• Complete all account maintenance and client requests such as wire transfers account servicing and enrolling customers into online banking
• Discover new business opportunities with new and existing customers
• Make out-bound business development calls to set appoints for the Branch Manager
• Reaching out to customers by phone and participating in branch call nights
• Following up on referrals from other business partners and customers
• Achieve individual goals and contribute toward the branch goal for bank products and services
• Perform teller responsibilities such as cashing checks, making deposits, process night drop and mail in deposits

Preferred:

• Associate or Bachelor’s degree
• 2-3 years’ experience working in a large, mid-size or community bank setting that included account opening and teller responsibilities
• Ability to be successful in a sales environment cross-selling products and services

Required Qualifications:

• High school diploma
• 1-year experience in a bank or credit union with exposure to new account openings and teller transactions
• Computer savvy with the ability to learn new technology/software
• Strong communication skills, both verbal and written
• Desire to be in a customer service/sales environment

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Physical Setting:

• Office

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Banking: 1 year (Preferred)

Work Location: One location