Quest Food Management Services is looking for a Chef Manager to join our team!
Quest Food Management Services, Inc. is a privately owned, full service, foodservice management company located in Lombard, Illinois with annual sales over $65 million. Founded in 1985, Quest has served schools (elementary, middle, high schools, college/universities) throughout Chicagoland guided by its mission to provide the communities we serve with fresh, high-quality food, exceptional responsiveness and intensely personal service.
It has been Quest’s employees who have been the cornerstone of our growth. Quality people, quality food, and quality clients are our recipe for success. Led by our vision to create the most enduring relationships in the industry by what we do and how we do it; with integrity, responsiveness, accountability, respect and excellence.
Position Summary
The Chef Manager position will assist in overseeing the cafeteria and catering at unit. The Chef Manager position requires experience in the food service industry as well as client relations and leadership skills, and basic accounting practices.
Essential Duties and Responsibilities
- Cascades the vision of Quest Food Management Services ensuring the Quest vision, values and founding principles are effectively communicated, understood and practiced. Demonstrates commitment to Quest vision, values and missions through actions on a daily basis.
- Adhering to all Corporate deadlines in regards to Mealtime, Invoices, Payroll and EOM
- Continually measure customer satisfaction levels through feedback and resolve any issues immediately.
- Identify and groom next level personnel to grow with company. Develop career paths including training schedules and time frames.
- Purchases inventory levels of cafeteria and catering service.
- Manage signage and implement Quest promotions and marketing schemes that are rolled out each month
- Manage staff to include selection, work allocation, training, coaching and mentoring, problem resolution, performance evaluation and feedback, and corrective action.
- Lead development of the food experience offered by Quest, including developing Quest’s food “brand” via recipes, menus, concepts, and merchandising.
- Lead development of systems and processes to ensure all food experiences are operationally and financially executable.
- Champion and advance Quest's nutritional standards in recipe, menu, and brand development.
- Provide expertise in nutrition and wellness throughout Quest, including nutrition counseling for customers, operational advice and guidance regarding dietary needs, and nutrition and allergen information sharing.
- Support Quest’s purchasing efforts to ensure product selection is aligned with food experience.
- Lead Quest’s food safety and sanitation efforts, ensuring every meal is served with the highest levels of attention to safety for our guests.
- Provide leadership in Quest’s corporate marketing and sales strategies.
- Serve as Quest’s internal subject matter expert on sustainability, identifying ways for Quest to partner with clients to deliver onsite sustainability solutions and participate in industry best practices regarding sustainability.
- Provide hands-on support as needed for special events and coverage for gaps in management presence at the account level.
- Provide support in sales and marketing efforts for account retention and acquisition.
- Maintain Quest high standards with customer service and exceeding our client’s expectations.
- Consistently thrive to introduce new and exciting concepts to keep the account fresh and exciting.
- Maintain all SOP standards.
- Maintain all HACCP standards.
- Perform other duties as assigned.
Job Requirements/Specifications
Education and Experience: The requirements listed below are representative of the knowledge, skill, and/or ability required.
Required:
- Three years of experience in food service management
- Experience in developing and managing budgets
- Experience in food safety leadership within a food service or restaurant environment
- Experience in building and leading a high performing team
- Strong client relations experience · Proficient in MS Office
- Strong knowledge of the food service and hospitality industry
- Requires extensive hours at times and frequent local travel
- Responsible for meeting and maintaining state and local certification requirements (Food Service Manager)
There are full-time and part-time positions available. For more information about Quest Food Management Services, please visit our website at https://www.questfms.com/.
Quest Food Management Services is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.