Billing Clerk

Billing Clerk
Pay range for this position is $17.50 - 18.50/hour

About Quest
Quest, Inc. empowers Central Floridians with developmental disabilities by offering opportunities to live, learn, work and play.

Benefits
Quest provides medical, dental, prescription drug, flexible spending accounts, vision, 401K, PTO, life insurance and EAP.

Responsibilities

• Posting daily cash receipts to the Avatar system, ensuring that payments are posted against the correct customer balance.
• Processing bank deposits for multiple entities, primarily through a scanning system but occasionally delivering deposits to the bank.
• Processing customer credit card and electronic fund transfer payments, including Medicaid payments.
• Maintaining and monitoring recurring customer payments through various credit card processing systems.
• Researching and responding to customer inquiries about outstanding balances.
• Researching and resolving incorrect or misapplied payments, EOB and other benefit rejections and other inquiries or anomalies in customer accounts.
• Preparing, reviewing and distributing monthly statements of customer balances.
• Processing monthly billing related to trade services, group homes and Intermediate Care Facilities (ICFs).
• Monitoring, maintaining and processing food stamp and Medicaid benefit transactions and records for the individuals we serve.
• Monitoring, maintaining and processing Medwaiver service authorizations for the individuals we serve.
• Monitoring, maintaining and processing Social Security transactions and records for the individuals we serve.
• Maintaining client financial records by posting to and maintaining Rep Payee accounts of the individuals we serve.
• Communicating with various regulatory agencies including the Social Security Administration (SSA), the Agency for Persons with Disabilities (APD), the Agency for Healthcare Administration (AHCA) and the Department of Housing and Urban Development (HUD) to resolve issues regarding payments or benefit eligibility for the individuals we serve.
• Preparing various periodic regulatory reports and distributing as appropriate to SSA, APD, AHCA, HUD, Client Support Coordinators and others.
• Preparing and distributing monthly regulatory documentation for fuel tax credits.
• Entering vendor invoices into the accounts payable system and distributing to the appropriate personnel for account coding and approval.
• Processing weekly check runs and ensuring that checks are mailed on a timely basis.
• Processing various communications from operations staff, client support coordinators, client guardians and regulatory agencies to ensure that data is accurately reflected in our systems.
• Other duties as assigned by supervisor.

Qualifications

• High School Education with prior accounting experience.
• Knowledge of Microsoft Office programs required.
• Prior experience with an accounting system such as Dynamics, Great Plains or QuickBooks preferred.
• Must be able to work independently and manage time to effectively handle multiple projects simultaneously
• Must be able to organize, plan, and meet deadlines
• Communicate effectively with external vendors, consultants, regulators, and employees and work independently with those individuals (both internal and external) that will allow you to effectively meet your goals

Equal Opportunity Employer/Disability/Veterans

Job Type: Full-time

Pay: $17.50 - $18.50 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Application Question(s):

• Have you ever worked for Quest, Inc.?

Education:

• High school or equivalent (Required)

Experience:

• Accounting software: 2 years (Required)
• Medical billing: 2 years (Required)

Work Location: In person

Salary : $18 - $19