Group Home Director – Resident Services

Group Home Director – Resident Services

URGENTLY HIRING!

Competitive salary based on professional experience starting at $55,000
This is an on-site position
Relocation assistance available

Opportunities available in Apopka, FL

About Quest, Inc.
Quest, Inc., makes a difference in the lives of Central Floridians with developmental and intellectual disabilities by offering choices and opportunities to live, learn, work and play. Quest is seeking team members to help us inspire, motivate, and provide life choices to the people we serve and support each day.

At Quest, Inc., we are as committed to our team members as we are to our mission. Each team member plays an important role in providing the individuals we serve with opportunities for growth along with superior service, support, and care. We provide our team members with benefits which empower you with the resources, incentives, and the flexibility you need to care, invest, develop, and balance your life. Come join our team and empower lives while investing in yours.

Benefits

Quest offers medical, dental, and vision insurance, accident insurance, life and disability insurance, prescription drug insurance, flexible spending accounts, 401(K) with company match, Paid Time Off (PTO), Employee Assistance Program (EAP), Daily Wallet (early pay) and great discounts on theme parks, attractions and shows, hotels, flights, rental cars, concerts, sports, and live events, movie tickets, electronics and much more.

Overview

In this job role, you will inspire and lead others to aspire for greatness.

You will be providing leadership to Quest residential facilities to ensure an enhanced quality of life for all individuals living in the programs. This includes customer service, staff management, internal audits, quality assurance and operational effectiveness.

If you are passionate about what you do, if you want to transform the lives of others, and if you want to be a part of a company and a team that thrives in servitude as part of their culture, then this may be the right career for you.

Quest’s Group Homes programs provide residents with options to participate in meaningful activities that promote lifelong education, maintain a healthy lifestyle and allow them to assume personal and community responsibility.

Responsibilities

• Develop and implement functional programming that promotes independence and choice for all residents of Orlando Group Homes
• Utilize assessment tools that support data collection and reporting on monthly/quarterly basis
• Provide leadership and support to all residential staff
• Monitor the implementation, completion, and documentation of all direct care, behavioral training, programming, physical/nutritional programs/protocols for individuals receiving services
• Work with Director to ensure that client funds to not exceed limits. Responsible for purchasing goods / services for residents served
• Monitor medication administration and documentation to ensure quality of care for all individuals
• Manage needed follow-up for all medical issues
• Ensure compliance with all applicable Agency for Persons with Disabilities. Develop and implement plans of correction as needed
• Be available by cell phone/email 24 hours a day as needed to provide support and direction to staff concerning resident care
• Conduct appropriate and comprehensive follow up to all incidents and issues relative to consumer health, safety, and welfare
• Ensure confidentiality is maintained as it relates to staff and consumer issues
• Develop and maintain client central files to include Support Plan, Authorization of Services, Individual Progress Plans (IPP) and quarterly progress notes on an on-going basis
• Ensure all client files are complete and accurate; perform routine central file review as requested
• Coordinate IPP meetings and attend Support Plan meetings, functioning as an effective liaison between programs and individuals
• Oversee the implementation of all training programs specific to community- based program
• Act as a liaison with community service providers, families, and funding sources to advocate for individuals served.
• Maintain a professional and personal demeanor with internal and external customers and members of the public which promotes positive good will toward Quest and persons served
• Ensure compliance with company safety regulations and requirements
• Ensure all services are compliant with applicable Federal and State standards
• Attend, participate and/or conduct all department meetings
• Responsible for other duties and special projects as requested by Supervisor

Qualifications

• BA/BS in Human Services or related field required
• Minimum 2 years’ experience working with individuals with developmental disabilities or a related health care field required
• 1-3 years’ experience in a supervisory role required
• Florida Driver’s License with no more than two moving violations in the past three years
• Able to work in the US and not require Visa Sponsorship from our company now or in the future

Ability to:

• Communicate effectively; verbally and written
• Competent computer-skills knowledge of Microsoft Word and Excel
• Complete tasks and responsibilities with minimal supervision
• Effectively manage time and prioritize tasks
• Handle multiple tasks simultaneously
• Model professional interactions and separate personal from professional issues in the workplace
• Be an effective team member who is innovative, proactive, and focused on quality improvements
• Provide superior quality service to internal and external customers
• Create a safe work environment where everyone is treated with dignity, compassion, and respect
• Provide positive leadership by being a good role model to consumers and staff
• Effectively manage a crisis in a calm manner
• Effectively function as a professional representative in committee meetings and/or special project teams
• Successfully negotiate/facilitate employee relations
• Provide effective oversight of regulatory compliance

Would you like to know if this job is the right fit for you? Copy the link below and paste it to your browser to take the Predictive Index assessment and find out: https://assessment.predictiveindex.com/bo/kP1/Candidates

Equal Opportunity Employer/Disability/Veterans

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Apopka, FL: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• working with individuals with developmental disabilities: 1 year (Preferred)

Work Location: In person