What are the responsibilities and job description for the Security Coordinator position at QVC?
Job Description Details
The Opportunity
Under the direction of the site security supervisor, perform a variety of security-related activities to ensure the safety and security of company property and employees, visitors, and guests at the Qurate Corporate Headquarters on the West Chester Campuses.
Who We Are
At Qurate Retail Group, we believe in a Third Way to Shop® – beyond transactional e-commerce or traditional brick-and-mortar stores – for customers who crave engaging shopping experiences. We’re a select group of like-minded businesses that provide customers with curated collections of unique products, made personal and relevant by the power of storytelling. We combine the best of retail, media, and social to curate experiences, conversations, and communities for millions of highly discerning shoppers. We bring joy, inspiration, and humanity to shopping.
Your Impact
Greet all individuals entering the facility and issue guest badges as necessary after confirming identity. Notify the QVC contact/department. Ensures the guest remains in the lobby for an escort from the appropriate host.
Greet and check all employees and contract employees entering the building for identification badges, either visually or by monitoring the access control system. Issue temporary badges for employees who enter the building without their badges.
Conduct deterrent / preventive patrols and hazard surveillance of buildings and grounds observing for security breaches, policy and/or work rule violations, unruly and/or unsafe behavior to include safety and fire hazards, unsecured areas, unauthorized persons, damaged property and/or criminal activity. Patrol the grounds to include the detection of disabled vehicles, illegally parked vehicles, and persons in need of assistance, unauthorized persons, and safety hazards. Provide assistance as necessary and appropriate to the circumstances
Complete security log entries to record daily activities. Write detailed security incident reports for all unusual events, observations, and incidents occurring during any work assignment or shift. Complete other logs, as necessary, to track events and provide necessary departmental records.
Rotate through the various security posts, lobby security desks, floor patrol, Global Security Operations Center (GSOC), loading docks, etc., in accordance with the established schedule.
When the need arises, position in the GSOC, monitoring security and fire systems, CCTV, telephone calls, dispatch radio calls for the West Chester Campuses and Global facilities. Make notifications to various Management / Administrative levels related to the escalation notification process
Operate essential security and fire systems including, but not limited to Security Card Access/CCTV systems; PC-Based Fire Alarm Systems; Multi-Channel Radios; QVC Intranet-Based Guest Registration System; SharePoint-Based Security Applications – Incident Reports, Operations Logs, and Security Procedures Manuals & Employee Database.
Issue identification card access badges to employees and approved contractors / vendors
Provide support during QVC sponsored special events and celebrity visits, to include appropriate controls on access to the facility and a safe environment for celebrities, on-air guests, VIPs and the public
Respond to routine service requests, urgent calls for assistance, and emergency situations in accordance with department policies, procedures, guidelines, post orders and sound professional judgment. Perform First Aid, CPR, and operate Automatic External Defibrillation equipment in accordance with prescribed training. Adhere to Bloodborne Pathogens Exposure Control. Call for police, fire, and/or EMS services as appropriate to the circumstances. Notify Supervisor and/or Health and Safety of medical emergencies.
What You Bring
Minimum of one year work experience in a security related field is required.
Valid Drivers License
Successful result of a security background check
An Associate's degree in criminal justice or the equivalent by a recognized Police and/or Fire Academy is preferred
Ability to lift 50 pounds
Ability to multi-task during high volume and stressful situations
Hepatitis B vaccination (waiver of refusal is required otherwise)
Ability to construct accurate, detailed, concise reports
Ability to successfully complete/maintain the American Red Cross First Aid and CPR certifications
Ability to sit or stand for extended periods of time
Ability to monitor security CCTV systems and identify activity and changes in the field of view
Ability to lift, move, push, pull objects weighing up to 50lbs
Ability to work fast and accurately in emergency situations
Ability to operate company vehicle
Ability to perform basic mathematical calculations
Ability to maintain muscular exertion for a minimum period of time against fairly immovable or heavy objects in order to lift, push, or pull
Maintain attendance as defined by company policy
Ability to differentiate between legal & Illegal activities
About QVC, Inc
QVC, Inc., exceeds the expectations of everyone we touch by delivering the joy of discovery through the power of relationships. Every day, in nine countries, QVC engages millions of shoppers in a journey of discovery through an ever-changing collection of familiar brands and fresh new products, from home and fashion to beauty, electronics and jewelry. Along the way, we connect shoppers to interesting personalities, engaging stories, and award winning customer service. Based in West Chester, Pa. and founded in 1986, QVC has more than 17,000 employees and has retail operations in the U.S., Japan, Germany, United Kingdom, Italy, France, and through a joint venture in China. Worldwide, QVC engages shoppers on 14 broadcast networks reaching approximately 370 million homes, seven websites, and 220 social pages. Visit corporate.qvc.com to learn more.
QVC, Inc., is a wholly owned subsidiary of Qurate Retail, Inc. (NASDAQ : QRTEA, QRTEB), which includes QVC, HSN, zulily and the Cornerstone brands (collectively, "Qurate Retail Group"), as well as other minority investments. Qurate Retail Group believes in a third way to shop - beyond transactional ecommerce or traditional brick-and-mortar stores - and is #1 in video commerce,#3 in ecommerce in North America and #3 in mobile commerce in the U.S. (according to Internet Retailer). For more information, visit www.qurateretailgroup.com . QVC, Q, and the Q Ribbon Logo are registered service marks of ER Marks, Inc.
EEO
As an equal opportunity employer, Qurate Retail Group is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals pursuant to applicable law, individuals that require accommodation in the job application process for a posted position may contact us at CareersUS@QVC.com for assistance.
