Customer Service Rep (PT)

R1RCM
Heber, UT Part Time
POSTED ON 1/5/2024 CLOSED ON 1/25/2024

What are the responsibilities and job description for the Customer Service Rep (PT) position at R1RCM?

Customer Service Rep (Patient Registration)

Are you looking to supplement your income? We are urgently hiring for Patient Registration positions to work in the Outpatient and Emergency areas. Looking for a FLEXIBLE work schedule? The registration role may be the perfect fit for you! This is your dream job where you can build your work schedule AROUND other obligations! We have DAY shifts, EVENING shifts, WEEKEND shifts, and GRAVEYARD shifts working as a registrar at various Intermountain Healthcare hospital locations...there is something for everyone!

Here are a few of the details regarding the job expectations in order to make sure this is the right position for you. The registrar position can provide a flexible work schedule if you are able to meet the following requirements & have the availability to pick up a variety of shifts.

Responsibilities:
  • Working on computers to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between emergency physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk in a high-stress environment. In the Emergency Department, you will have to work around clinicians interrupting the registration process for emergent clinical care.
  • Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully in order to ease their anxiety. You'll ask follow-up questions and build rapport in real-time.
  • Fast-paced work environment, often on your feet assisting patients completing their mobile registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training.
  • A team you can rely on. We care about your progress toward your career goals. This is just the first step of your healthcare career at R1 RCM Inc.

Salary : $18 - $21

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