What are the responsibilities and job description for the Shift Manager position at RaceTrac?
Overview
As a Shift Manager, you will be responsible for supporting the General Manager and Co-Manager in overseeing the profitability for one RaceTrac store on designated shifts. While leading the shift, you will continually deliver on RaceTrac’s mission of making lives simpler and more enjoyable through friendly service, food execution, clean focus, leading talent, and driving success.
Responsibilities
Friendly
- Provide courteous, frictionless, and elevated experience for guests
- Foster positive and professional relationships with co-workers and guests
- Communicate respectfully and maintain a consistent team-oriented attitude
- Efficiently complete guest transactions at he cash register or self-checkout stations and suggest products that complement purchases
- Address and mitigate any gust concerns on designated shifts with a sense of urgency and involve appropriate regional team members as needed
Food
- Direct, monitor, and adhere to all RaceTrac, federal, state, and local safety-related regulations, including food safety regulations
- Ensure that all food offers are available
Clean
- Ensure the store is clean and fully stocked to provide an elevated guest experience
- Responsible for executing shift duties, maintaining overall presentation standards, and representing the RaceTrac brand
- Clean food preparation areas and equipment to RaceTrac standards
Leading Talent
- Demonstrate RaceTrac's Core Values of Honesty, Efficiency, Positive Attitude, Respect, and Teamwork
- Display RaceTrac's Leadership Qualities through acting with a servant-leader mentality, prioritizing tasks appropriately, going the extra mile for guests and your team, listening, communicating respectfully, and solving problems with a proactive, solutions-oriented approach
- Lead the coaching, training, and assessment of direct reports while adhering to operational standards
- Provide feedback and recommendations on employee performance and development to the General Manager
Qualifications
- High School Diploma or GED in progress or completed
- 2-3 years’ work experience preferred
- 1 years management experience preferred
- Previous experience working in high-volume, guest-focused, transactional environment preferred
- Excellent written and verbal communication skills
- Takes initiative
- Can lift up to 50 pounds and repeatedly bend, stand, and reach while on the job, with no or infrequent breaks
Company Introduction
RaceTrac offers flexible schedules, weekly pay and performance-based promotion opportunities – 82% of our store leaders started as Store Associates. We aim to make people’s lives simpler and more enjoyable, and we are looking for team members who demonstrate our core values. If this sounds like you, apply today!
