Assistant Manager - Lead

Rack Room Shoes
Madison, AL Full Time
POSTED ON 3/29/2024 CLOSED ON 4/1/2024

What are the responsibilities and job description for the Assistant Manager - Lead position at Rack Room Shoes?

Requisition Number : 24086
Store Number : 628
The Shoppes Of Madison
8201 Hwy 72 West Suite B
Madison, Alabama US
Full Time
$19-$20/hr

About Rack Room Shoes

Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.

Job Description Summary
The Assistant Manager assists the Store manager in managing all day to day store operations, while ensuring that compliance exists with all established company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager. In the absence of the Store Manager, the Assistant Store Manager will assume total responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives.

Duties and Responsibility

  • Primary responsibility is the safety and welfare of employees and customers.
  • Create, establish and maintain an excellent customer shopping experience.
    Maintain and reinforce current service level standards.
    Provide service training and leadership to staff members.
    Manage customer issues with a sense of urgency and to the satisfaction of our customer.
  • All POS terminal transactions in accordance with policy and procedure
    Sales, Discounts and Refunds
    Loyalty
    Open/Closing procedures
  • Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
    Shipping and Receiving
    Price Management (Price Changes, Markdowns etc.)
    Singles
    Damaged Merchandise
    Conducting a Physical Inventory
  • Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
    Merchandise Placement
    Sales floor maintenance and housekeeping
    Promotional event directions, materials and signage
  • Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
    Scheduling
    Payroll budget compliance
    Time and Attendance
  • Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
    Utilization of all available training tools
    Consistent reinforcement of operational standards
  • Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
  • Work towards a complete understanding of managing all day to day operations.

Principal Working Relationships

Customers, Sales Associates, Store Management, District/Regional Managers, Store Operations and Training Personnel.

Key Qualifications

An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Strong interpersonal skills necessary for customer and employee interactions
Strong visual merchandising skills
Working knowledge of footwear, accessories and shoe care.
Basic mathematical skills
Knowledge of Corporate and Store Operations policies and procedures
A complete understanding of the standards of Store Presentation and strong visual merchandising skills.

Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.

Salary : $19 - $20

Lead Performance Planning Manager
SAIC -
Huntsville, AL
Manager on Duty/Service Lead
Big Lots -
Athens, AL
Office Manager/Team Lead
Pediatric Dental Associates & Orthodontics of Alabama -
Cullman, AL

For Employer
Looking for Real-time Job Posting Salary Data?
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

Sign up to receive alerts about other jobs with skills like those required for the Assistant Manager - Lead.

Click the checkbox next to the jobs that you are interested in.

  • Customer Complaint Escalation Skill

    • Income Estimation: $50,855 - $67,212
    • Income Estimation: $52,194 - $66,653
  • Inventory Control Skill

    • Income Estimation: $51,404 - $77,421
    • Income Estimation: $54,267 - $81,167
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Rack Room Shoes

Rack Room Shoes
Hired Organization Address Fort Myers, FL Full Time
Requisition Number : 27562 Store Number : 328 Edison Mall 4125 Cleveland Ave Fort Myers, Florida US Part Time About Rack...
Rack Room Shoes
Hired Organization Address Durham, NC Full Time
Job Description Summary The Assistant Manager assists the Store manager in managing all day to day store operations, whi...
Rack Room Shoes
Hired Organization Address Clearwater, FL Full Time
Job Description Summary Adhere to and practice the company’s service standards with each customer. Meet both sales and w...
Rack Room Shoes
Hired Organization Address Bay, TX Full Time
Job Description Summary Adhere to and practice the company’s service standards with each customer. Meet both sales and w...

Not the job you're looking for? Here are some other Assistant Manager - Lead jobs in the Madison, AL area that may be a better fit.

FMS Assistant Business Lead

DigiFlight, Huntsville, AL

Data Lead Delivery Manager

Deloitte, Huntsville, AL