Office Services Coordinator

See yourself at Radian? We see you here too.

At Radian, we see you. For the person you are and the potential you hold. That’s why we’ve embraced a new way of working that lets our people across the country be themselves, be their best and be their boldest. Because when each of us is truly seen, each of us gives our best – and at Radian, we’ll give you our best right back.

Studies have shown that job seekers may hesitate to apply for jobs unless they meet every single qualification listed. We strive to see the potential in each applicant, so if you’re excited about this role but your experience or education level doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

See Yourself as an Office Services Coordinator

The Office Services Coordinator assists in maintaining the scope and quality of administrative services including managing mail services for a site, fulfilling a receptionist role, managing office and break room supplies, ensuring that physical security procedures are followed in managing on-site visitors and vendors. The facilitation of key tasks and procedures providing administrative support and customer service makes this role a critical partner on the Facilities team, taking daily direction from and coordinating functions with the Facilities Manager, acting under minimal supervision.

PRIMARY DUTIES AND RESPONSIBILITIES

• Administrative activities including receiving, opening, sorting, routing, and preparing of incoming mail and making preparations for outgoing mail and packages assigning postage or printing FedEx labels

• Print and prepare large files for mailing and prepares for USPS pickup

• Reconcile monthly FedEx billing. Establishes relationship with FedEx rep to track packages and troubleshoot missed deliveries or packages

• Receive returned checks for scanning and entering into daily log

• Coordinate the receipt, storage, and issuance of stationary, some office supplies, and conduct periodic inventories and reorder items as needed

• Prepare to act as first point of contact for internal facilities issues

• Log maintenance and cleaning for janitorial if needed.

• Receive and direct incoming Radian calls to appropriate personnel (check 8x8 voicemails)

• Learn Radian's complex badge security requirements to properly receive visitors, contractors, and employees, escort guests, and partner with Facilities Managers to perform reception duties, tackling routine issues and problems accordingly

• Develop a strong awareness of the office environment for tasks that require oversight, such as general hospitality services in maintaining client-ready reception area, conference rooms, kitchen/pantries, and common areas

• Become familiar with building management and submit work orders as necessary

• Inventory pantry supplies (coffee and other beverages), as well as all other beverages for refrigerators, regularly place orders, keeping increased oversight during busy periods such as board meetings. Maintain orderliness and cleanliness of pantries; including maintenance of ice/water dispensers by periodically draining ice and calling for service when needed, discarding expired or neglected items in refrigerators, arranging for refrigerator cleaning (may include simply cleaning spills and maintaining cleanliness as needed), changing filters, checking toasters and microwaves, etc.

• Assist in scheduling and coordinating meetings held within the office to include conference room reservations/moves/cancellations, equipment needed for meetings, setting up training rooms, and the oversight of catering (receiving deliveries, set-up, and clean-up).

• Maintenance of multi-function devices (MFDs - copier/printer/scanner) and supplies. Maintain paper supply at MFDs and order supplies as needed

• Tackle minor equipment problems independently

• Assist records management with delivery and pick-up of boxed documents for storage

• Maintain relationships with vendors who provide services and goods to the office

• Assist in the completion of the office Business Continuity plan

• Provide notary services

• Draft reports and correspondence and answer common inquiries or complaints from clients, co-workers, and/or supervisors

• Provide support to ensure Facilities Managers have confidence that essential office needs/tasks will be addressed in their absence, demonstrating the ability to manage unexpected situations independently or by engaging appropriate team members

• Develop strong relationships with team members and demonstrate ability to make connections companywide

• Train Facilities Management staff (or others) in mailroom duties so they can be maintained in one's absence

• Use interpersonal skills to exchange straightforward information

• Perform other duties as assigned or apparent

QUALIFICATIONS

Basic Education and Prior Work-Related Experience:

• Degree Requirement: HS Diploma or GED

• Work Experience: 2 or more years of prior work-related experience

• Must possess a valid drivers license and dependable vehicle

Additional Qualifications

• Self-direction: the ability to direct or manage tasks by oneself; being adept in quickly and efficiently gaining and applying knowledge based upon awareness of workplace needs and requirements

• Problem solving: the ability to handle and resolve difficult or unexpected situations in the workplace

• Adaptability: the ability to be flexible and adjust to changing factors

• Creativity: the ability to think about a task or problem in a new or different way; finding new way to approach tasks

• Humility: consider how actions (or lack thereof) can affect coworkers

See Your Location

550 E Swedesford Road, Suite 350, Wayne, PA 19087

See Why You Should Work With Us

• Competitive Compensation: anticipated base hourly rate from $15.26 to $25.07 based on skills and experience. This position is eligible to participate in an annual incentive program .

• Rest and Relaxation. This role is eligible for 20 days of paid time off annually, which is prorated in the year of hire based on hire date. In addition, based on your hire date, you will be eligible for 9 paid holidays 2 floating holiday in support of our DEI culture. Parental leave is also offered as an opportunity for all new parents to embrace this exciting change in their lives.

• Our Company Makes an Impact. We’ve been recognized by multiple organizations like Bloomberg’s Gender-Equality Index, HousingWire’s Tech 100, and The Forum of Executive Women’s Champion of Board Diversity. Radian has also pledged to PwC’s CEO Action for Diversity & Inclusion commitment.

• Comprehensive Health Benefits. Multiple medical plan choices, including HSA and FSA options, dental, vision, and basic life insurance.

• Prepare for your Future. 401(k) with a top of market company match (did we mention the company match is immediately vested?!) and an opportunity to participate in Radian’s Employee Stock Purchase Plan (ESPP).

• Homebuyer Perks. Our Homebuyer Perks program helps employees navigate the home searching, buying, selling, and refinancing processes and provides valuable financial benefits to encourage, enable, and support home ownership.

• Additional Benefits. To learn more about our benefits offerings, visit our Benefits Page.

See More About Radian

Radian is a fintech servicing the mortgage and real estate services industry. As a team, we pride ourselves on seeing the potential of every person, every idea and every day.

Seeing each other at Radian goes far beyond our open, flexible culture. It means seeing our people’s potential – and creating inspiring career paths that help them get there. Or seeing new pathways and innovating for the future of our industry. It means seeing each other for all that we are. And it means seeing our purpose as one that extends beyond the bottom line – having an impact on communities across the country to help more people achieve the American Dream of homeownership.

We hope you’ll see yourself at Radian. See more about us at Radian.com.

Defining Roles for Radian's Future

Understanding the qualities and characteristics that define a Leader and an Employee is important to building our future-fit workforce. Radian's future is only as bright as its people. For that reason, our People Plan includes profiles to support the qualities and characteristics that each Leader as well as each Employee should embody upon hire or via development.

EEO Statement

Radian complies with all applicable federal, state, and local laws prohibiting discrimination in employment. All qualified applicants will receive consideration for employment without regard to gender, age, race, color, religious creed, marital status, gender identity, sexual orientation, national origin, ethnicity, ancestry, citizenship, genetic information, disability, protected veteran status or any other characteristic protected by applicable federal, state, or local law.

Equal Opportunity Employer Details

View the "EEO is the Law" poster [Link]. View the "EEO is the Law" Supplement [Link]. View Pay Transparency Nondiscrimination Provision [Link].

Accommodation

Whether you require an accommodation for the job application or interview process, Radian is dedicated to a barrier-free employment process and encourages a diverse workforce. If you have questions about the accommodation process, please e-mail careers@radian.com.