Care Manager

Care Manager

Tualatin, OR, 3/4 to Full-time, On-site

Radiant Pain Relief Centres offer an effective solution to the epidemic of chronic pain, which affects more than 100 million people in the US - more than cancer, diabetes and cardiovascular disease combined. Our solution combines an exclusive FDA-cleared medical device and a highly refined care model, through which we’re able to create significant or total pain relief, which lasts an average of 30-90 days without drugs, needles, surgery or side effects. Our solution is often effective even when other interventions have failed. We average 84% reduction in pain and over 90% of our patients conclude therapy at zero or near zero pain.

We are growing and are in search of an exceptional addition to our team to fill the role of Care Manager. This position will work out of our Tualatin treatment center.

The Care Manager is responsible for administering Radiant Pain Relief Centre’s exclusive FDA cleared treatment technology for the resolution of chronic pain. This position works hands on with patients to apply the therapy correctly and effectively. It requires a diverse set of skills, a dynamic personality and exceptional communication. Additionally, this role will include outreach to local doctors to spread the word about Radiant, and education about Scrambler Therapy for the community. Ideal candidate will possess the following:

• Outgoing, confident and engaging personality
• High aptitude and intelligence
• Exceptional communication skills
• Past medical experience as a CMA, CNA, LPN, PTA or similar background with patient interaction
• Basic medical understanding (science, biology, chemistry, anatomy, anatomical positioning, diagnosis etc.)
• Ability to demonstrate competency necessary for success in both the technical and soft skills of effective delivery of our therapy
• Customer service, sales and/or management experience
• Ability to work independently and drive business forward
• Empathy and listening skills are pertinent for patient interactions
• Interest and ability to research and continue to gain medical knowledge regarding conditions affecting our clientele.
• Provide education about most recent neuroscience to clientele and family.
• Proficiency with charting, documentation, Google docs, etc.
• Comfort with discussing financial obligations and processing payments

Our patients are in chronic and often intense pain. In most cases they have been in pain for many years, and have tried a variety of solutions with limited results. Therefore, they often come to us discouraged, disheartened and skeptical. Having the right people who possess the right personality and skill is necessary for us to create the right environment for clinical success and a positive customer service experience. Our solution, though highly effective, is not covered by insurance, therefore it is paid out of pocket. Having staff, including the Care Managers who are comfortable with this aspect is also critical. We must help patients see the value in our therapy and in some cases help them overcome obstacles to move forward and invest in our remarkable solution.

If you feel that you are the candidate we’re searching for, please submit your resume along with a detailed cover letter explaining why you’re interested in working with us and why you feel you’d be the ideal candidate for the Care Manager role. Please also take a few minutes to review our website: www.radiantpainrelief.com and our mission and values. Our Facebook site is also a valuable source of information inducing some recent TV news coverage: https://www.facebook.com/RadiantPainReliefCentres/. Additionally, you're invited to read Amazon Best Selling book, written by our CEO, which you can download for free here: https://www.radiantpainrelief.com/free-book/

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

• Paid time off

Physical setting:

• Clinic

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $20 - $23