What are the responsibilities and job description for the Front Desk Agent position at Radisson Americas?
At the heart of Radisson Hotel Group Americas is our brand promise, Every Moment Matters. More than just our motto, it’s how we do business and who we are at our core. We firmly believe that our people are at the center of our success, so we strive to provide a meaningful employment experience with a focus on developing our team’s talents.
Radisson Hotel Group Americas is proud to be one of the world’s leading hotel groups, with nine distinctive hotel brands featuring more than 600 hotels throughout the US, Canada, and Latin America. Our portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Radisson Inn & Suites, Park Plaza, Park Inn by Radisson, and Country Inn & Suites by Radisson.
The Radisson Hotel Salt Lake City Downtown, located at a walking distance to downtown attractions and events, is looking for an energetic individual.
Our exciting and fast paced Hotel offers a break from the repetition, with no two days that are ever the same. We are proud to offer package that includes competitive pay, generous vacation package, 8 paid holidays, and excellent benefit package for fulltime employees.
We are also offering a $500 signing bonus after the completion of our probationary period.
We are seeking a highly motivated individual with a Yes I Can! attitude, great organizational skills and people friendly persona who will provide quality service to guests during check-in/check-out processes and through-out their stay.
Responsibilities:
- Provide 100% Guest Satisfaction through efficient and effective guest interactions.
- Assist guests at check-in and check-out.
- Process guest credit at check-in.
- Record special billing instructions.
- Handle cash transactions.
- Help guests resolve any issues that may occur during stay.
- Coordinate with other departments as needed to assure quality service.
- Promote hotel attractions & services.
- Keep current on local attractions and events
Requirements:
- Must have strong communications skills, able to interact with guests and clients effectively to solve problems
- Must be able to read, write and speak English fluently; bi-lingual skills a plus
- Must be able to stand for long periods of time.
- Must be able to occasionally lift 25-50lbs.
- Must be able to work a flexible schedule.
- Must be able to pass a background check.
Benefits:
- Competitive Wage
- Close to TRAX
- Free Employee Meals
- Free Employee Parking
- Great Benefits
We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information or other protected class. Background checks are also required before employment begins.
Visa Requirements: We participate in E-Verify and all candidates must be in possession of identification providing authorization to work in the United States as defined in the Immigration Reform and Control Act of 1968 (IRCA). This position does not offer sponsorship of Work Visas.
Salary : $1 - $1,000,000