What are the responsibilities and job description for the Patient Service Representative (Front Office) position at RadNet?
Growth and learning opportunity available for a caring professionalthat wants to further develop their skills and knowledge in healthcare, while making a difference in patient's lives. We invite you to join our Santa Rosa Imaging team as a Patient Service Representative. This full - time medical front office career opportunity has a Monday - Friday 11:00am-8:00pm (with occasional weekends) schedule, and is located at our outpatient practice in Santa Rosa, CA. In this medical receptionist position you'll get to:
- Answer phones and greet incoming patients and visitors.
- Perform patient registration and insurance verification, and collect co-pays.
- Guide patients through this sometimes difficult process by kindly talking them through the steps and answering their questions and concerns.
- Coordinate with office staff for timely care of patients.
- Cross-train and help as needed in other departments (i.e. scheduling, medical records, etc).
- May on occasion travel to our nearby centers to receive training and/or help with coverage.
- Participate in various projects and/or meetings, and complete other tasks as assigned by management.
We offer career advancement opportunities & benefits including: medical / dental / vision coverage, paid time off, paid holidays, a pre-tax matching 401k plan, a pre-tax flexible spending plan, education reimbursement, free life insurance, hands-on training, inter-company transfer opportunities, and a host of other perks!
RadNet is an equal opportunity employer, committed to cultural diversity. RadNet will provide equal consideration for employment to all qualified applicants without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition. RadNet is an E-Verify participant. RadNet will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Article 9 in Chapter XVIII of the Los Angeles Municipal Code)
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Requirements: We're looking for dependable and professional candidates with a High School Diploma, basic computer skills, the ability to multi-task, excellent customer service skills, and great communication skills! Medical terminology knowledge and recent medical/radiology office work experience is preferred.
Job Type: Full-time