What are the responsibilities and job description for the Assistant Regional Leader position at Railserve, US?
Come join a team where People make the difference! As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent.
Performs and coordinates activities of workers engaged in on site rail car moving, which may also include track maintenance, rail car repair, rail car washing and loading service, and in-plant trucking. Also responsible for overseeing Site Leaders at approximately five sites (or more as approved by management) to determine that all work is done in a safe and timely manner.II.ESSENTIAL DUTIES AND RESPONSIBILITIES
- Work with Site Leaders to help them successfully manage their operations.
- Maintain a safe working environment by making sure all employees and Site Leaders understand and follow all safety rules.
- Train employees and Site Leaders on Railserve policies, procedures, and operations.
- Identifies and develops employees to move into leadership roles as Site Leaders, Assistant Site Leaders, and Crew Leaders.
- Motivates and maintains a high level of morale among employees.
- Maintains a positive relationship with the customer by providing a high level of service and by meeting goals set by the customer and Railserve.
- Meet regularly with the customer to ensure that all aspects of the contract are met.
- Communicate with customer representatives to evaluate crew's performance and customer's needs.
- Escalate operational issues and customer concerns to Regional Leader as needed.
- Packages, validates, and distributes KPI package to the respective client.
- Maintains a thorough knowledge of operating procedures, safety rules, locomotive operations, and switching operations.
- Perform on site audits and evaluations of operation to ensure compliance with safety and operating rules and procedures.
- Investigate near misses and safety incidents at assigned sites; review and provide feedback on surveillance and GPS footage.
- Attend and lead monthly safety meetings with assigned Site Leaders.
- Ensures that payroll, fuel costs, locomotive costs, and other costs are managed effectively at assigned sites. Ensure the Purchase Order system is properly maintained. Develop and follow preventive maintenance program for all equipment with the assistance of the mechanical department.
- Sets up work schedules so that each crew has the right mix of experience with the right people working in the right positions.
- Provide leadership support at assigned sites during manpower shortages.
- Performs administrative duties including time keeping, hourly evaluation forms, filing reports required by the customer and the company (e.g. car counts, on time spots, month end reports, supervisory investigation reports, accident derailment reports).
- Conducts quarterly and annual Site Leader performance reviews.
- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
- Lead and participate in BBI interviews at assigned sites, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints and resolve problems.
- Other duties as assigned.
III.QUALIFICATIONS
The qualifications listed below represent the credentials necessary to perform the essential duties of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
A.Education and/or Experience
- High School Diploma (or equivalent) required
- 1-3 years of experience successfully running a Railserve site (per KPI standards)
- Military experience helpful
B.Knowledge/Skills/Abilities
- Must be extremely dependable and punctual in attendance; must have reliable transportation to work every day.
- Good communication skills; Must be comfortable engaging in a variety of different communicative modes (verbal, non-verbal, and written) and being attuned to others through strong active listening skills.
- Ability to assess multiple tasks and develop a plan to complete them in a timely manner.
- Must have the ability to work well with others as part of a team.
- Must be comfortable making independent judgment and decisions with regard to complex problems.
C.Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to read, analyze, and interpret general business information, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
D.Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to calculate figures and amounts such as discounts, proportions, percentages.
E.Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret instructions in written, oral, diagram, or schedule form.
F.Physical Demands
While performing the duties of this job, the employee is frequently required to stand and walk. The employee is occasionally required to sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must occasionally lift and/or move heavy weights. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
E. Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This incumbent regularly works in an outdoor environment, in various weather conditions. While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles and toxic chemicals. The employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to wet and/or humid conditions. The noise level in the work environment is usually moderate.
F. Other Requirements
Must be able to travel at least 75% of the time.
Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying.
