Hotel Front Desk

Qualifications

• High school diploma or equivalent
• Must have a basic working knowledge of a computer and be able to handle multiple tasks at one time
• Must have excellent communication and interpersonal skills able to interact with many types of personalities
• Must display very good organization and time management skills
• Must be able to frequently kneel, reach, crawl, and twist torso as needed to accomplish required tasks
• Must be able to regularly lift and carry up to 20 pounds without assistance
• To always maintain a high standard of personal hygiene and appearance
• MUST be reliable and able to work day shift, evenings until 11:00 PM, weekends and holidays as needed

Responsibilities

• Smile, acknowledge, and greet guests while in guest rooms, front of the house, or any other area of the hotel
• Receiving accommodation reservations from visitors
• Taking the details of all arriving guests including payment information securely
• Allocating rooms to all guests
• Providing the guest with the necessary tourism information
• Handling all customer concerns and queries
• Issuing receipts to the guests
• Ensuring the safety and security of all guests
• Balance and properly account for cash drawer at the desk for each shift
• Maintain all training requirements as set forth by General Manager
• Always wear a provided uniform and name tag on the property
• Perform routine cleaning throughout the work area
• Document any necessary minor repairs and/or replacements of room furniture, fixtures, and equipment to include television sets, light fixtures, and follow through with proper department
• Respond to guest's requests for immediate repairs
• Report lost-and-found items in accordance with hotel procedures
• All other assigned duties
• Benefits
• We offer our work family competitive pay, Paid Time Off, and Brand offered hotel discounts.
• You will also get to be part of a team that challenges, mentors, and encourages you during your career!
• We are an equal opportunity employer and participates in the e-Verify program.
• All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
• We care about our team as well as our guests.
• We strive to go beyond our guests’ highest levels of expectation. We achieve this by training our team to be personally responsible to for ensuring a positive, memorable guest experience. This, in turn, establishes Raldex Hospitality with a solid foundation for success!

Salary : $11 - $14