District Manager

Rally House
Skokie, IL Full Time
POSTED ON 5/14/2024 CLOSED ON 6/5/2024

What are the responsibilities and job description for the District Manager position at Rally House?

Job Profile Summary

Rally House is a specialty retail store that carries all things local! We are looking for people who are enjoy working for a growing organization, as we currently operate 180 stores nationwide, with many more to come! You will enjoy an exclusive store discount when you join our team, as well as a competitive benefits package with flexible PTO, 401k match, parental leave, and the opportunity to travel and receive continued development opportunities as a leader of our store management teams. We don't just provide jobs, we provide careers. Apply today and be part of our growth!

Job Description

Rally House is seeking a District Manager to join our growing team. The primary role of the District Manager is to provide leadership, management, and supervision of the customer experience and store operations of multiple store locations within an assigned market. The District Manager will plan, implement and follow up on all initiatives and processes within the market. Driving the customer experience while ensuring the store presentation and expense control meet company standards. This position is responsible for teaching, coaching, and training leadership in the stores.

Responsibilities

Financial: Drive and maximize the customer experience to achieve goals; Control labor within guidelines by approving all weekly schedules; Drive corporate initiatives with a focus on goal attainment and expense control; Analyzes financial data to build on strengths, support weak areas and note any unusual occurrences; Train Store Managers in recognizing and influencing their business by understanding reports and acting on the knowledge.

Leadership: Conducts store visits to ensure compliance, train, and provide feedback on the customer experience and store operations; Provides consistent developmental feedback that empowers and motivates our team and fosters a team environment by using effective communication skills; Motivate leaders and associates to achieve their maximum potential; Communicate both verbally and in writing with all associates, peers, supervisors, and corporate office; Plans, delegates and follows up on expected tasks, assignments and activities to ensure expectations and objectives are met; Communicate in a clear, positive and professional manner designed to educate, inspire, motivate and direct behavior of all store level personnel; Drives the implementation of company programs by motivating and supporting the store management team within the district to develop and implement action plans to exceed the customer experience, meet operational and organizational objectives; Reviews store environments and key business indicators within the district to identify problems, concerns, and opportunities for improvement in order to provide coaching to the store management team to act and achieve goals.

Management: Demonstrate ability to plan and prioritize company objectives and properly manage time to ensure all are achieved; Effectively organize resources and communications to maximize personal and district performance; Supervise Store Managers through planning, assigning, and directing their overall functions.

Visual Presentation: Supervise stores to ensure company standards for visual presentation, signage, cleanliness, and organization are maintained; Responsible for the overall leadership, visual merchandising and display presentation, fixture layout, and visual operation within an assigned district; Conduct store visits to drive a consistent execution among stores and ensure that directives are read/interpreted in a consistent manner; utilize store visit guides to provide feedback on overall store experience.

Store Operations: Communicate consistently with store personnel to ensure understanding and compliance with all policies, procedures and best practices; Ensures scheduling of the store is complete to company standards in order to deliver the customer experience and complete all operational tasks.

Employee Relations: Attracts, recruits, and retains talent leaders and associates who are customer-focused and demonstrate the ability to deliver an excellent customer experience; Developing a succession plan within the district to prepare for talent needs while minimizing turnover; Utilize company training tools to fully develop potential and bench strength at all levels; Train leaders and store associates on standard operating procedures; Administer the progressive steps of discipline to include verbal and written warnings; Interact regularly with all levels of store staff to gain insight on store morale and to gain suggestions from the store level on operational efficiencies and customer experience.

Personal Characteristics: Show initiative to assume additional responsibilities; Demonstrate ability to adapt to changes in direction and priority; Exemplify a "Whatever It Takes!" spirit.

Travel and work full shifts in stores within a given geographic area; Ability and willingness to travel overnight as needed; Ability to work weekends, nights, holidays, varying days and hours, based on business needs.

Skills And Knowledge

Ability to adapt to change and assume added responsibilities, Ability to multi-task and balance multiple priorities., Aptitude for interpreting retail data and applying solutions as problems arise, Excellent organization skills with the ability to plan and execute tasks efficiently, Excellent verbal and written communication skills, Proactive and creative problem-solving ability., Proficient computer skills in Microsoft Word, Excel, and Outlook., Proven track record of delivering an exceptional customer experience, deliver results while controlling shrink and payroll., Strong merchandising and visual skills., Strong networking, recruiting, training, visual merchandising and operational skills.

Qualifications

Minimum of 3-5 years Store Management experience with a focus on the customer experience, knowledge in fashion apparel, and with proven results; College degree preferred.

Ability to travel up to 2-weeks at a time during events.

Required to stand and walk; talk or hear, both in person and by telephone; use hands to finger, handle or feel objects or controls; reach with hands and arms; differentiate colors. Regularly required to stoop, kneel, bend, crouch and lift up to 50 pounds. The position also requires the ability to work in, on, around, over and under fixed equipment and ladders.

$80,000.00 - $120,000.00

Salary : $80,000 - $120,000

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