What are the responsibilities and job description for the Customer Service Representative position at Ralphs Transfer?
- Proven customer support experience or experience as a client service representative.
- Strong phone contact handling skills and active listening.
- Excellent communication and problem solving skills.
- Ability to multi-task, prioritize, and manage time effectively.
- Follow directions as given.
- Must be flexible with time schedule.
- Clerical Experience.
- Dispatching.
- Managing Truck status.
- Follow up with customers on service provided.
- Planning routes for next day delivery.
- Intercommunication.
- Ability to problem solve, self-guided.
- Evaluates issues and solutions to provide the best outcome for the client and end-users.
- Assist with routing issues as they arise and work with the Delivery Specialist for coordination.
- Managing Spreadsheets.
- Other miscellaneous duties as assigned.
Job Type: Full-time
Pay: $13.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Work Location: In person
Salary : $13 - $17
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