Product Manager

The Product Manager is responsible for the strategy, planning, delivery, performance and continuous improvement of products developed by the team. The Product Manager delivers value by solving customer/client needs with business solutions that make sense. Where applicable, this role supports Product Owners and development teams and ensure that there is clarity around the product vision and roadmap. As part of a highly matrixed/cross-functional team in order to achieve results/outcomes, this leader operates simultaneously and effectively in both tactical and strategic mode while successfully managing multiple, complex initiatives under tight deadlines.

Essential Job Functions

Strategy & Roadmap: Owns the product and planning the product roadmap. Creates and defines the long-term vision and strategy for the product. Observes trends in the marketplace, identifies new potential outcomes or themes to be supported by the product. Outlines the go to market plan supporting the sales/adoption of the product, ensures the product meets the needs of the value stream(s) the product is involved. Conducts the necessary analysis to support the business case for the program strategy/execution /need. Uses data and facts to support decision making for senior leaders. Identifies capability gaps and drives products that unlock tangible business value. Participates in analysis of current and future trends, technology, competition, and client & customer needs to support strategy and product development. Identify key customer needs, usage and attitudes as basis for refining programs and messaging. Ensure the Bank's programs are differentiated and well positioned against national competitors. Thinks strategically and understand the bigger picture, with a mindset that balances business priorities and customer priorities/expectations. Develops and articulates well thought out business cases and their financial / bottom line impacts. Drives business outcomes and value through customer centered solutions

Product Definition and Delivery: Provides leadership and direction in the development of enhancements to improve efficiency, quality, and timeliness of operations. Develops detailed business requirements used to create product specifications and architecture. Ensures continued compliance with Information Security Policies, Standard Operating Procedures (SOP) and documented controls. Supports the product delivery team & method. Drives delivery of customer experience and meeting business priorities and demands. Works with cross-functional partners including CX and UX and Development to create compelling experiences that drive value in a safe, secure & sustainable manner.

Product Performance and Continuous Improvement: Defines metrics to measure the success of the features and products put into the market. Ensures the value proposition is realized across customer touch points. Ongoing analysis and reporting of product performance, KPIs, market trends, as well as planning and forecasting. Identify, own and manage to key business drivers with support from Finance. Continuously seek ways to improve the product features and deliver excellent customer experience through system and process enhancements. Manage audit resolutions and process improvements requiring technology support and drive operational excellence (regulatory compliance, operational risk management, etc)

Leadership: Creative, innovative thinking with the demonstrated ability to develop a range of alternative solutions using strategic thinking and analytical skills. Demonstrates strong problem solving skills and the ability to thoroughly investigate and make recommendations in a timely manner. Effective and articulately communicate vision to stakeholders. Effective communicator and presenter with ability to adjust message and filter details appropriately for the audience.

Analytics: Utilizes financial skills to understanding key revenue and expense drivers. Grasps and synthesize financial metrics around the product concepts as it relates to pricing, risk, sales trends and competitive information. Refine product management strategies through detailed analysis of key business drivers, ongoing competitive research, global market scan and review of marketing tactics. Product management and development, including analyzing customer behavior, analyzing competitors' offerings and the industry landscape to enhance our product offering and customer experience. Uses data to continuously inform and improve the product to meet customer and business needs.

Distinctions- Innovation team:

- This role should coordinate with business strategy, UX, CX and development teams to create a future product vision and connect it to the roadmap. Work entails market research, proof of concepts, business cases, scoping and delivering pilots with brands, and execution as part of a matrixed/cross-functional team in order to achieve results/outcomes. The ideal candidate will likely have experience bringing new products to market, have experience with a startup or fintech. Solves Problems Creatively - Ability to conceive a plan of action and to facilitate multidisciplinary teams to answer a strategic question.

- Develop & maintain a robust innovation pipeline to ensure continuous flow of new ideas to keep up with the pace of the market. 

location: Columbus, Ohio

job type: Contract

salary: $40 - 50 per hour

work hours: 8am to 4pm

education: Bachelors

 

responsibilities:

- This role should coordinate with business strategy, UX, CX and development teams to create a future product vision and connect it to the roadmap. Work entails market research, proof of concepts, business cases, scoping and delivering pilots with brands, and execution as part of a matrixed/cross-functional team in order to achieve results/outcomes. The ideal candidate will likely have experience bringing new products to market, have experience with a startup or fintech. Solves Problems Creatively - Ability to conceive a plan of action and to facilitate multidisciplinary teams to answer a strategic question.

- Develop & maintain a robust innovation pipeline to ensure continuous flow of new ideas to keep up with the pace of the market.

• Experience level: Experienced
• Minimum 5 years of experience
• Education: Bachelors

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).



For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.