Account Care Educator

Randstad
Overland Park, KS Full Time
POSTED ON 8/19/2023 CLOSED ON 9/17/2023

What are the responsibilities and job description for the Account Care Educator position at Randstad?

Randstad is currently looking for amazing and experienced Health Care Professionals for a high level customer service health care account management educator. In this role you will be responsible for maintaining your own territory, managing account holders, become experienced with product knowledge, and handle escalations, and educate the providers on all products. There are multiple shifts in this role starting between 8 AM -11 AM. This will be 3 months on site with the agility to possibly work remote after! This is also based on performance and hitting your specific KPI's. $25.50 an hour. $500 90 bonus for completing training will be provided. $500 Success bonus after 180 days!  Start date will be 9/18   

salary: $25 - $25.5 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School

Responsibilities

• Speak with doctors offices and field team (FRM) (FACE OF THE PROGRAM) • Territory coverage broken up with 2 PAS to each 50 ACE, 5 extra ACEs • Country broken up in 50 territories – they are SME for that territory • Escalations, account management • High customer service, communicates well, account manager, organized • Handle all inbound calls, better know Billing & Coding • Working denials. Denials cost the doc office money




Skills
  • Call Center Support (2 years of experience is required)
  • Account Management (2 years of experience is required)
  • Territory Management
  • Billing and Coding
  • Certified Nurse Educator (CNE)

  • Qualifications
  • Years of experience: 2 years
  • Experience level: Experienced

  • Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).



    For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

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