What are the responsibilities and job description for the Call Center Representative position at Randstad?
Job Description
Do you believe that all people deserve the opportunity to build financial security for themselves and their families, for generations to come? Are you interested in joining an organization that treats its employees with as much care and consideration as they do their clients?
Then you're in the right place - because we think so too! We're honored to have won countless awards, but here are a few that mean a lot to us: Forbes' One of the World's Best Employers, Human Rights Foundation's Best Place to Work for LGBTQ Equality, Disability Equality Index Best Place to Work for Disability Inclusion and Seramount's one of the 2023 Best Companies for Multicultural Women.
But we can't achieve anything without you! We're hiring and interviewing right now, so apply today.
What you'll get:
- State-of-the-art training
- Supportive management invested in your success
- Encouraging, friendly team members
- Opportunity to learn new skills and grow your career
- Market competitive pay
- Access to benefits including healthcare
What you'll do:
- Serve as the initial point of contact for clients, responding to requests for investment, fund, and account information.
- Follow standardized processes to complete monetary and administrative transactions.
- Documents and reports client feedback for process improvement efforts.
- Develop a basic knowledge of funds, products, and services, and of the overall Financial Services industry. (Don't worry, we'll train you on these.)
What you'll have:
- High School diploma or equivalent
- 2 years minimum of call center customer service experience
- Ability to work onsite initially, with potential change to a hybrid work schedule after training
- Able to achieve 100% attendance and punctuality during the first 25-day training period
Your chance to build a better future and a meaningful career starts right now. Don't wait - apply today!
We can’t wait to tell you all about it!
Company Description
