Client Support Specialist

Are you a skilled Customer Service professional looking to gain valuable experience in the financial services industry while learning about 401(k), Stock Options and Health Benefits Solutions? If so, our client is looking to hire for their client services team in their Plano office. If you're interested, please review the details and hours below and consider applying today! HOURS: Monday-Sunday; 7am-10pm (You must be available for an 8 hour shift within these hours. A schedule will be assigned to you after training)  

salary: $18 - $18.52 per hour
shift: First
work hours: 7 AM - 10 PM
education: High School

Responsibilities

HOURS: Monday-Sunday; 7am-10pm (You must be available for an 8 hour shift within these hours. A schedule will be assigned to you after training)

• The representative role is inclusive to an inbound phone team environment assisting external clients, (participants in corporate sponsored retirement and health plans) with financial transactions and inquiries. 
• Call Center assists with 401(k), Stock Options and Health Benefit Solutions.
• This fast-paced work environment provides an excellent opportunity to build an excellent foundation for a career in the financial services industry. 

The essential functions of this role include:

working weekends

Skills

Verbal Communication

Responsiveness

Phones

Claims Processing

Basic Software Skills

Written Communication

Customer Service

Call Center

Finance

Help Desk

Technical Support

Microsoft Office

Qualifications

Years of experience: 2 years

Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).



For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.