Customer Service Rep

Randstad
Columbus, OH Full Time
POSTED ON 10/30/2023 CLOSED ON 11/24/2023

What are the responsibilities and job description for the Customer Service Rep position at Randstad?

Are you an experienced customer service professional looking for a new and exciting opportunity with a large financial institution in Columbus, OH? You will start off working on the client site for 3 weeks of training before switching to a hybrid schedules with 2 work from home days. Hours- MUST be able to accept a 40 hours shift between the hours of Mon-Sun 6AM-10PM Go ahead and apply today OR send your most updated resumes to  calie.vernon@randstadusa.com for immediate consideration with subject line "Account Rep - Columbus, Ohio"

salary: $19.16 - $19.17 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School

Responsibilities

  • MUST be able to accept a 40 hours shift between the hours of Mon-Sun 6AM-10PM, no exceptions
    NOT WFH will be remote for 3 week training, then change to hybrid model, 3 days in office 2 days WFH.
  • Client Support Service Professionals handle incoming phone calls regarding various service inquiries on business accounts.
  • Service Professionals will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
  • Functional support areas include Cash Management products and services, Mobile app, and general account or financial related inquiries.
  • Successful applicants will be highly professional, career driven, and committed to World-Class Service. 
     


The essential functions of this role include:
  • working weekends

  • Skills
  • Telephone Etiquette
  • Basic Computer Skills
  • Call Center (1 year of experience is preferred)
  • Customer Service (1 year of experience is preferred)
  • Active Listening
  • Financial Services

  • Qualifications
  • Years of experience: 1 year
  • Experience level: Entry Level

  • Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

    Salary : $19 - $19

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