What are the responsibilities and job description for the Customer Service Representative position at Randstad?
Are you looking for the next steps in your career? Take that first one by applying to be a Customer Service Representative. If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you! The ideal candidate has previous experience in a call center or experience in a related position.
Location:
*MUST LIVE IN VERMONT*
Start Date:
March 6th, 2023
Shift:
8:00AM-4:30PM Monday-Friday
Pay:
$13.50/hr.
Responsibilities:
· Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
· Track and document all inquiries using the applicable systems.
· Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.
· Complete associated tasks according to the established guidelines.
· Track and document all inquiries using the applicable systems
Requirements:
- 2 year of customer service experience preferred
- Good verbal and written communication skills.
- Dependable and able to adhere to schedule.
- Effective problem solving skills.
- Effective listening skills.
- Customer service orientation.
- Attention to details.
If you are interested in and qualified for this position, please submit a copy of your resume this posting and a recruiter will be in touch with 24 to 48 hours.
Job Types: Full-time, Contract, Temporary
Pay: $13.50 per hour
Benefits:
- Paid time off
- Parental leave
- Referral program
Experience level:
- 1 year
Shift:
- Morning shift
Weekly day range:
- Monday to Friday
Work setting:
- Hybrid remote
Ability to commute/relocate:
- Williston, VT 05495: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer Service: 1 year (Preferred)
- Call Center: 1 year (Preferred)
Work Location: Hybrid remote in Williston, VT 05495
Salary : $14 - $0
