Customer Service

Interested in starting a career in the financial services industry? Looking to for a large organization? Our client, a leading financial services firm, is currently hiring for temp to hire roles for their financial call center. Training will be provided. Successful applicants will be highly professional, career driven and committed to world-class service. Randstad offers weekly pay, direct deposit and benefits! This is not a remote position, but you must be able to work remotely first 3 weeks of training.

salary: $19.16 - $19.17 per hour
shift: First
work hours: 6 AM - 10 PM
education: High School

Responsibilities



Pay: $19.17

1. Duration: At least a 6 months temp-hire

2. Hours: Must be flexible to work a shift Mon-Sun 6AM-10PM

3. This role will ONLY be remote for the first 3 week of training. 

4. Call Center roles are NOT work from home/remote positions! 5.Candidates need to be 110% comfortable with either the possibility of working remote or onsite at any given time. 

6 You  will also need to have the proper remote capabilities (being the below). 

 Remote capabilities = a functioning computer (laptop or desktop – MAC or PC), reliable high speed internet, quiet workspace, and a phone line.



You will respond to calls with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include cash management products and services, online (client website) and mobile app, and general account or financial related inquiries.







The essential functions of this role include:

working weekends

Skills

Customer Service

Troubleshooting

Basic Computer Skills

Call Center Support

Qualifications

Years of experience: 2 years

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).



For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.