What are the responsibilities and job description for the Financial Customer Service position at Randstad?
Job Description
We seek motivated and customer-focused individuals to join our dynamic team as Customer Service Representatives. In this role, you will support our clients by addressing their inquiries and concerns through various communication channels. You will be able to collaborate with a diverse group of professionals and contribute to our mission of helping our clients succeed financially.
Responsibilities:
- Handle incoming customer inquiries, providing accurate and timely information on investment products, account transactions, and general financial services.
- Assist clients in navigating our online platform, explaining features, and resolving technical issues.
- Troubleshoot and resolve client concerns, ensuring their satisfaction and promoting long-term relationships.
Qualifications:
- High school diploma or equivalent; Bachelor's degree in a related field preferred.
- Previous experience in a customer service or call center environment is highly desirable.
We can’t wait to tell you all about it!
Company Description