What are the responsibilities and job description for the Service Coordinator position at Randstad?
Growing company located in Neptune, NJ for an onsite Customer and Service Coordinator to support a small office staff, technicians and sales team to ensure customers are effectively handled and issues resolved. This role is an ever changing and improving environment. Candidates will have strong administrative skills, prioritization and knowledge of QuickBooks and ability to professional communication both internally and externally. Full benefits package available
salary: $45,000 - $50,000 per year
shift: First
work hours: 8 AM - 5 PM
education: Associate
Responsibilities
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
salary: $45,000 - $50,000 per year
shift: First
work hours: 8 AM - 5 PM
education: Associate
Responsibilities
- Scheduling service calls with customers/technicians.
- Answering phone/service calls
- Updating Google Calendar on a daily basis.
- Providing correct customer information to technicians.
- Check the customer’s account in QuickBooks to confirm no monies are due to us before servicing.
- Assist in getting parts needed for service calls.
- Scheduling startups for new equipment with appropriate salespersons.
- Scheduling installations with appropriate salespersons.
- Updating chain account store listings with new locations
- Verify that all work orders have been turned in and invoiced
Skills
- Active Listening
- CRM
- Typing Skills
- Basic Software Skills
- Adapting to Change
- Customer Service
- Time Management
- Scheduling
- Appointment Scheduling
- QuickBooks
- Coordination
- Basic Computer Skills
Qualifications
- Years of experience: 1 year
- Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Salary : $45,000 - $50,000
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